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CLASSICS, MODERN LANGUAGES AND LINGUISTICS
SERVICE ASSISTANT (P2752A)
Deadline: September 12, 2019
Reporting to the Department Administrator, the incumbent provides information and assistance to the public regarding departmental operations on a personal basis or by telephone; takes and directs messages and mail and assists the Chair and Department Administrator when requested with routine secretarial activities.
- Respond to in-person, email, and telephone inquiries related to departmental operations, schedules, classroom location, and office hours.
- Screen and forward telephone calls; direct messages; sort and distribute mail.
- Create and maintain up-to-date documents regarding departmental operations (e.g. photocopy accounts, program pamphlets, course schedules, office hours, departmental lists).
- Maintain documentation providing assistance for new and returning faculty.
- Collect and submit detailed information for textbook orders; ensure examinations are duly submitted to and picked up from the Examinations Office.
- Perform routine secretarial duties as requested by the Department Administrator (prepare documents for shredding, photocopying and distributing material) and assist the Department Administrator as required.
- Effect required work related to classroom/seminar room bookings and changes, class cancellations, course evaluations, key requests.
- Monitor maintenance of office material (photocopier, computers, printers, furniture); coordinate the ordering of office supplies; coordinate office moves.
- Prepare files for new students and maintain students files for all programs including the scanning of advising material as required; prepare and post mass-mailing (paper and email) to students.
- Maintain professional appearance of lobby area by updating bulletin boards and documents displayed.
- Attestation of College Studies (ACS) and two to four years of related work experience in a front line position; previous experience working in an academic department desirable.
- Knowledge of the University’s academic policies and procedures an asset.
- Good knowledge (Level 4) of spoken and written English in order to communicate with students and faculty, give and interpret detailed information/explanations and to write correspondence; basic knowledge (Level 3) of spoken French in order to provide general information and to respond to in-person and telephone queries.
- Good knowledge (intermediate level) of Word (to format documents, letters and forms) and of Excel (to create spreadsheets and input data); knowledge of electronic mail and experience using the internet.
- Excellent organizational and interpersonal skills, with ability to work in a fast-paced environment.
- Proactive attitude; initiative, and ability to work with frequent interruptions.
Please note this is a Pay Equity designated position PE255-14A and that the associated salary range is $25.27 - $30.00 per hour
Interested applicants must submit a curriculum vitae with a covering letter by September 12, 2019. Please click on the How to Apply button below for further instructions.
IMPORTANT: The language and computer skills of short-listed candidates will be tested.
Concordia University is committed to Employment Equity and encourages applications from women, Aboriginal Peoples, visible minorities, ethnic minorities, and persons with disabilities.
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