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Remote desktop: access your Windows office computer from home

How to Remotely Access your Windows Office Computer

For people using a Mac to connect to a Windows office computer, instructions are at the bottom of this page.

Windows computers can be accessed remotely by using 'Remote Desktop Connection', which is also available for Mac. Instructions for Macs can be found at the bottom of this page.

Obtain the IP Address from your Office Computer

You must first know the address of your workstation before attempting to connect to it remotely. From your office computer, open a browser (i.e Firefox, Chrome) and navigate to 'myip.concordia.ca'. Concordia IP addresses begin with 10. Make a note of this address. You can use either your IP address or Hostname. This web page can only be accessed from within the Concordia network.

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If you are not able to obtain the address because you are not on campus, you can contact CDA support.

First thing to do is connect through VPN

In order to be able to connect to your workstation, you must first connect your computer to the Concordia VPN.

Download the VPN FortiClient software, visit the Software and Applications section of the MyConcordia portal.
Once installed, Forticlient will be available in the Start menu.
Login with your MyConcordia credentials.

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When the VPN connection is established

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Open the Remote Desktop applicaion

The easiest way to do that is to open the Start menu and type "Remote Desktop"

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You will then receive a 'Windows Security' dialog box. Here you'll enter your MyConcordia Portal username preceded by Concordia\ and your password. See image below.

You can click on remember my credentials so you don't need to enter it every time. Just make sure you only save the password on your own computer and not someone else's.

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Once you click 'OK', a message might appear indicating that 'The identity of the remote computer cannot be verified'. Click on 'Yes'.

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You should now be connected to your Office computer. Note the bar at the top, which indicates that you are connected remotely. To disconnect, simply hit the close button at the top of the window.

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Mac Clients

Reminder: Before proceeding you must download the VPN client.
A VPN connection must be established each time you want to use Remote Desktop

Instructions on how to this are available here: 

https://www.concordia.ca/it/support/connect-from-home.html

The first thing you'll want to do is download & install Microsoft's Remote Desktop Connection Client.

It can be installed from Apple's App Store using the following Link:

https://apps.apple.com/fr/app/microsoft-remote-desktop-10/id1295203466

Once installed, it can be found under Applications then opened.

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Click on the Add PC button to setup a new connection

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You'll now be able to add the PC in Microsoft Remote Desktop. In the 'PC name:' field, enter the IP address of your office computer (i.e 132.205.x.x or 10.x.x.x). You can also put the hostname in the 'Friendly name:' field.

 

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Click on the 'Display' Menu next to 'General' in order to specify the screen resolution or the remote computer window. You might also want to uncheck 'Start session in full screen'. Once configured, click on the 'Add' button in the lower right corner of the window.

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You now have a shorcut to that computer, double click on it in order to connect.

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Here, enter your MyConcordia credentials. Be sure to add 'Concordia\' in the 'username' field. You may also choose to save your password to your computer (Keychain), however be sure to be working on your own device & not a public computer. Also, should you change your MyConcordia password, you'll no longer be able to connect.

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This window can be ignored by clicking 'Continue'.

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You should now be connected to your Office computer. To disconnect, simply hit the close button at the top-left of the window.

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