Knowledge Base (FAQ)
We are in the process of moving all our support pages to the new support site. The new site allows all Fine Arts staff to post information for their students. It will be easier to find what you are looking for and to filter your search by categories.
CDA Lab Support (students and faculty)
Software
- Temporary Access To Software During The University Closure
- Software in Our Labs
- Adobe Shared Device License - How to login
File Sharing Services
- File Sharing Using A Web Browser (easiest way)
- How Class Shares Work
- Class Shares Folder Permissions
- Connect to Our Servers Using FTP
- Connect to our servers from within Concordia
Web Services
Printing Services
Miscellaneous
Fine Arts Office Support (staff)
File Sharing Services
- Connect to The Department Administration File Share Server (Windows)
- Connect to The Department Administration File Share Server (Mac)
- Connect to The Department Administration File Share Server (Web)
- Create Folders & Assign Permissions on the Department Administration File Share (FAShare)
Remote Desktop Services
- Remote Desktop: Access your Windows Office Computer from Home
- Screen Sharing: Access your Mac Office Computer from Home
- Remote Desktop for Mac Users to use EMS or Microsoft Access on Windows
- Remote Desktop Protocol - for part time contracts
Software Access
- Office 365 How to Login
- Getting Adobe Acrobat and Creative Cloud software
- Getting Adobe Acrobat and Creative Cloud software for self-managed users
Email Services
- Add a Concordia Exchange email account
- How to access public folders through OWA
- Accessing Public Folders on Outlook for Mac
- How to check your email quota through OWA
- Manage your email on a Mac
- How to create a Outlook mail archive (Windows)
- OWA Inbox Rules
Printing Services
Misc
- Office Computers Guidelines
- Centrally Funded Computers for Fine Arts Staff
- Backup system for offices (Crashplan)
- Get your Computer's MAC address for ethernet
- Computer procurement procedures
- Setting-up Microsoft Teams
