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Remote access during COVID-19

Useful information from the CDA on remote access, online resources, and software available to fine arts faculty, staff and students during the COVID-19 pandemic.

University resources

CDA Support

  • The CDA Quicksupport application can be run from personal machines when you require assistance from CDA.

Remote connections


  • For assistance with a remote connection, please email
    • Include your phone number where we can reach you. 
    • If you don't get an answer in a timely manner, please email directly.
  • Connect to Concordia's VPN. A VPN (Virtual Private Network) will give you the same access as if your computer was connected to the Concordia Campus network. Make sure you are running version 6.0.5 or higher. Some services will not work with older versions.
  • Configure your VPN client


Desktop connections

Call forwarding and voicemail

Teaching and learning (students and faculty)

Administration and staff

Please follow this guide to make sure your machine is ready to accept remote connections

Digital Teaching

Search the CDA subsite

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