Travel and quarantine checklist
To make your travel and quarantine as smooth as possible, here are some important guidelines to keep in mind.
Please check this page prior to your departure for any changes that may impact your travel plans.
Before you travel
Planning and preparation
Take time to consider whether coming to Montreal while COVID-19 health and safety restrictions are still in place is the right choice for your personal circumstances.
As of January 7, 2021, all air passengers five years of age or older must present to the airline prior to boarding written or electronic documentation showing a negative PCR test (COVID-19 molecular polymerase chain reaction) result taken within 72 hours. Get more information below.
You will be responsible for organizing and paying for a 14-day mandatory quarantine once you arrive. When you land in Canada, you will need to go directly to your quarantine location, without stopping to run any errands whatsoever.
Before and during your quarantine, you will not be able to get a Social Insurance Number or cell phone, open a bank account, shop for anything in-person, or allow any maintenance technicians enter your living space to set up internet or other services. You will need to order groceries and any other necessities online, using a credit card.
The mandatory quarantine order is enforced by the Canadian government, and penalties for breaking it are serious: Up to $1 million dollars in fines, and possibility of deportation for non-Canadians. While in quarantine, you will not be allowed to visit with anyone, or leave your living space, with the exception of private balconies or private yards that are not shared with others.
The winter months are cold in Montreal, so prepare by packing warm clothing, or be ready to order them online to be delivered to you in quarantine. That way, you will be ready to brave the winter as soon as your quarantine ends.
Please only consider traveling to Montreal if these circumstances are manageable for you.
Please note: The final decision regarding your eligibility for a study permit and admissibility to Canada will be made by the immigration officer processing your application and Canadian Border Service Agents and Canadian Public Health Official.
Negative PCR test
Starting 11:59 pm (EST) January 6, 2021, all air passengers five years of age or older must present to the airline prior to boarding written or electronic documentation showing a negative PCR test (COVID-19 molecular polymerase chain reaction) result taken within 72 hours. You should contact your local health authorities to find out where to get a PCR test.
Until January 14, travellers coming from 24 countries in South America and the Caribbean (list in the interim order) can get test results up to 96 hours before boarding their flight. Air travellers coming from Haiti will be exempt from the negative testing result requirement until January 21 and travellers from Saint Pierre and Miquelon are exempt until January 14.
Additional information is available at the links below:
- Information on testing sites in some countries can be found here: https://travel.gc.ca/travelling/advisories
- Transport Canada backgrounder: https://www.canada.ca/en/transport-canada/news/2020/12/pre-departure-covid-19-testing-and-negative-results-for-air-travellers-coming-to-canada.html
À compter du 6 janvier 2021 à 23 h 59 (HE) tous les passagers aériens âgés de cinq ans ou plus devront présenter au transporteur aérien avant leur embarquement la documentation papier ou électronique d’un résultat négatif d’un test d’amplification en chaîne par polymérase (test PCR) effectué au cours des 72 heures. Il est recommandé que les voyageurs communiquent avec leurs autorités sanitaires locales pour savoir où ils peuvent obtenir un test PCR.
Jusqu’au 14 janvier, les voyageurs qui arrivent de 24 pays d’Amérique du Sud et des Caraïbes (énumérés dans l’arrêté d’urgence) peuvent présenter le résultat d’un test effectué au cours des 96 heures précédant leur embarquement. Les voyageurs aériens en provenance d’Haïti seront exemptés de l’obligation de présenter le résultat négatif d’un test jusqu’au 21 janvier et les voyageurs aériens en provenance de Saint-Pierre-et-Miquelon seront exemptés jusqu’au 14 janvier.
Un complément d’information se trouve aux liens ci-dessous :
- Information sur les endroits où obtenir un test de dépistage dans certains pays étrangers : https://voyage.gc.ca/voyager/avertissements?_ga=2.21257723.1138074524.1609962487-1084850958.1609962487
- Document d’information de Transports Canada : https://www.canada.ca/fr/transports-canada/nouvelles/2020/12/test-de-depistage-de-la-covid-19-et-resultat-negatif-au-test-avant-le-depart-pour-les-voyageurs-aeriens-arrivant-au-canada.html
Preparing for quarantine
In preparation for the mandatory 14-day quarantine upon your arrival in Canada, make sure you have confirmed your quarantine accommodations, either in an apartment you are leasing that will be equipped with internet, a private room in a friend’s home, or in a hotel room. You will not be permitted to share your quarantine accommodations with another person. If you are interested in booking a hotel room, Concordia is providing options with Hotel Management International to provide discounted rates to students needing to quarantine. Request a booking here.
Remember, you will also need to arrange for post-quarantine accommodations, but you won’t be able to tour apartments until your quarantine ends. Should you wish to extend your hotel stay, please arrange this directly with the hotel. You can also consult our off-campus housing resources.
Money and health insurance
- Please arrive with either some cash or a credit card that can be used in Canada; you will need to have access to sufficient funds to last the 14-day quarantine and beyond.
- Graduate students who have research funds deposited in your student accounts: You’ll only be able to access your funds once you complete your 14-day quarantine and have uploaded your immigration documents, including the Study Permit you were issued at the Port of Entry, to your Student Centre. Only then you will be able to acquire a Social Insurance Number (SIN) and open a bank account.
The border/airport agent will ask to see your supporting documents so do not pack these or other valuable papers in your checked luggage.
International students entering Canada will need to provide the following documents:
- A valid study permit or a letter of introduction that shows that you were approved for a study permit
- Concordia Offer of Admission (new students only or any research-based student)
- print-out of your unofficial transcripts from your student service centre (all students)
Depending on your situation, the airport/border agent may also request the following:
- Any supporting documents to explain your 14-day quarantine plan
- Copy of lease (if applicable)
- Letter from your Canadian employer (if applicable)
- Proof of local bank account (returning students only)
- Proof of IT issues in your home country (if applicable, e.g. Zoom/Teams restrictions, limited internet access, etc.)
- Contacts for roommates and/or those supporting quarantine (if applicable)
- Proof of negative COVID-19 test (certain airlines only – please check with your airline)
As Concordia University is on the list of designated learning institutions(DLI) with a COVID-10 readiness plan, the university is not providing an additional letter of support.
On the day of your flight
- Wear a mask or other face-covering on the way to the airport.
- Be prepared to pass through health checks conducted by your airline, and by the Public Health Agency of Canada, once you arrive.
- Be prepared to show documentation if requested by border and airline agents
- Carry a travel-sized bottle of hand sanitizer (check with your airline to confirm what size travel bottles are permitted in your carry-on).
- Make sure you pack any medication you will need for the next 14 days in your carry-on bag.
When you arrive in Canada
The Canadian government’s quarantine order for all travelers arriving from abroad is mandatory, even if you have no symptoms of COVID-19.
At the border, you will need to inform the customs agent of the following:
- The address where you will be in quarantine
- A phone number and email address where you can be reached for the duration of quarantine
It is up to the discretion of the border agent to approve your entry into Canada. If you have no symptoms of COVID-19, you will be able to take public transit (bus, taxi, or Uber) directly to your place of quarantine. Wearing face coverings is mandatory on public transit.
- Activate your health insurance two weeks prior to your departure by sending an email to email@example.com indicating that you wish to have your insurance reactivated and the date you plan to travel.
- Download the Blue Cross App onto your smart phone. Here’s how.
- Upload your immigration documents, including the Study Permit you were issued at the Port of Entry, to your Student Centre.
- Update your phone number and address in your Student Center. Be sure to repeat this step, if your contact details change after your 14-day quarantine.
- If you quarantine in temporary residence, begin your search for a place to live. Remember that you cannot visit any new residences or lodgings while in quarantine. Consult our off-campus housing resources.
- Get to know the university and meet fellow students through virtual events:
- HomeRoom, an initiative for new undergraduate students. Make friends, navigate the university experience, co-develop new skills!
- Many student clubs remain active during the pandemic. Learn more.
- Grad Chat: Peer-led discussion group for graduate students looking to connect with other students and discuss a concern they are having. Meeting time: Mondays, 11 a.m. to 12 p.m.
- The Multi-Faith and Spirituality Centre’s weekly Virtual Lounge for students to share resources, stories and strategies.
- Group activities and events exist to help new students successfully transition to life at university. These include everything from interactive online workshops to live group chats with mentors.
- ISO Social Events and Workshops
While you are in quarantine
- In quarantine, you will not be able to:
- Receive visitors, including maintenance workers
- Open a bank account (be sure to have a valid credit card available with which to order groceries while you are in quarantine)
- Buy a cellphone plan (so be sure your existing plan will allow you to make calls from within Canada during quarantine)
- Take neighbourhood walks. You will need to remain in your yard/balcony area if you are getting fresh air.
- Here are the complete Canada Public Health instructions on how to quarantine.
- Know that you may be contacted by the federal government throughout your quarantine, by email, phone, or in-person.
- Monitor yourself for symptoms of COVID-19, including fever/chills, cough, sore throat and shortness of breath.
- If you have symptoms, reach out to Quebec’s public health authority.
- Be aware of the penalties for not following your quarantine plan once you’re in Canada.
- A fine of up to $750,000 CAD.
- Six months of jail time in Canada.
- Being found inadmissible, removed from Canada and banned from entering for one year.
- Be sure to take care of your physical and mental well-being during quarantine.
- Stay connected to your friends and family.
- Order your groceries online at one of the many grocery stores that offers delivery: Supermarche P.A., Supermarche Adonis, Metro, and IGA
- If you need mental health support, contact Concordia’s counselling services.
- Connect with a Concordia student group virtually to meet peers who share your interests.
- Stay physically active with online fitness classes from LeGym at Concordia.
- Speak with a Health Promotion specialist at Concordia if you need help setting and meeting healthy goals for your health and wellness.CONTACT US
- Please email the Concordia International Students Office with any additional questions about travelling, immigration documents, or international student life at Concordia.
Resources and contact information
- For questions about immigration documents and travel: Email the International Students Office or join one of their Virtual Drop-In sessions.
- Welcome Crew Mentors are available to answer questions by email to firstname.lastname@example.org or via Facebook chat.
- First-year support counselling appointments are offered via Zoom to help students transition to Concordia.
- The Navigator program pairs students with staff who can connect them to the services and support they need to succeed.
- General questions: Students can contact the Birks Student Service Centre: email@example.com
- Mental help and crisis resources
- Remember to check Quebec Public Health often for news and updates.