Frequently asked questions
On this page you will find answers to some of the questions we are most often asked.
For more information about Concordia Continuing Education's rules and regulations visit the Rules & regulations page.
Anyone eighteen (18) years of age or older is eligible for admission to a program or a course at Concordia Continuing Education. There are no academic requirements for admission, but there are course prerequisites that must be respected when completing a program of study. Tuition fees are the same for all students admitted to CCE.
All courses offered through Concordia Continuing Education are designated as non-credit as they cannot be counted towards any of the undergraduate or graduate programs offered by the University. The courses offered by CCE are however recognized by industry and can be used to obtain a non-credit certificate or diploma from CCE.
You can see the tuition for each course or program on the course schedule page of this website. Concordia Continuing Education does not have differential tuition fees. Tuition fees are the same for all students admitted to CCE.
Please note that at Concordia Continuing Education tuition fees, registration fees and late registration fees are due at the time of registration. Failure to make full payment may result in interest charges being applied.
The MyConcordia portal is a secure, self-serviced, central web point that provides content and services to its users based on their relationship with Concordia University.
Continuing Education Students can have to access their registration contracts, class schedule, unofficial transcript and more. In addition the Myconcordia Portal allows students to register for course or program offered by Concordia Continuing Education through the Myconcordia Portal.
To learn more click here.
To activate or reset your MyConcordia Netname:
- Visit: MyConcordia.ca
- Click on (activate) at the top of the page
- Find your Netname type (student is on the left hand side)
- Fill out the required information to complete the activation process
- After filling out and submitting the required information you will be sent an email to finalize the process
- Visit: MyConcordia.ca to log in with your new netname and password. Your password is case sensitive and must be typed exactly as displayed.
To learn more about netnames click here.
Textbooks and Course packs are available for purchase at the Concordia University Bookstore, or purchased on-line.
Note: Students are advised to await confirmation of course material by the instructor before making any purchases.
The Sir George Williams Campus Concordia Bookstore is located at 1400 De Maisonneuve Blvd. West
The telephone number is 848-2424, ext. 3615.
Prerequisite course waiver requests
Requests for prerequisite course waivers must be made in writing to CCE using the Course Waiver Form. In order to be granted a diploma or certificate, any compulsory or elective course that has been waived must be replaced by an additional course within the program pre-determined by CCE.
All course waivers are granted at the student’s risk and will not appear on the student transcript.
Note: Course waivers cannot be requested for Language Institute courses.
Course exemption requests
Requests to be exempted from having to complete a course must be made in writing to CCE using the Course Exemption Form. Students must submit a transcript of grades and a course description as proof that a course has been successfully completed at another educational institution in order to be granted an exemption.
All students wishing to be exempted from a Computer Institute course must successfully complete an exam to prove their mastery of the course content. Students who do not successfully pass the exemption exam must take the course.
Students requesting to be exempted from a course based on non-academic experience must successfully complete an exam to prove their mastery of the course content.
A $75 fee applies for each exemption exam.
A maximum of 60 course hours per diploma program or 20 course hours per certificate program can be exempted without having to replace the exempted course(s) with another course from the program. All course exemptions that are granted will appear on the student transcript.
Note: Course exemptions cannot be requested for language courses.
There is no official order in which you must complete the courses within a Certificate or Diploma program.
But you must make sure that you have completed all the required prerequisite courses indicated for a course prior to registering for that course. Also keep in mind that not all courses are offered in every session of the academic year. So please check the course schedules course schedules for each session of the academic year when planning your course sequence.
To be waived or exempted from a prerequisite course you will have to submit the appropriate Student Request Form.
Students registered in a course that is taught in a computer lab or a course that provides computer access as wellas students enrolled in an intensive program have access to the computer labs for the term.
For students whose course(s) do not include computer access, they may apply for computer and Internet access for the term. Visit the Student Service desk (FB 117) for more information. There is a $75 fee for this access.
|Computer lab hours|
|08:30 a.m. to 10:30 p.m.
||Monday to Friday
|10:00 a.m. to 3:30 p.m.||Saturday and Sunday|
|Computer labs are closed between academic terms|
You should verify your class schedule, which indicates your classroom location, by logging into the MyConcordia Portal. Once logged in under the MyConcordia Menu select the My Student Centre link to assess your class schedule.
Note: Classrooms for Language courses may only be assigned 48 hours prior to the commencement of the course
The Centre's on-line courses are powered by Moodle and accessed only from the MyConcordia Portal.
Please note, if you received an email confirmation that your registration was processed then you will be able to access to your on-line course through the MyConcordia Portal on the Monday preceding the official start date of the course. Otherwise, you will only be able to access your on-line course three business days after your registration is processed.
To access your on-line course:
- Go to www.myconcordia.ca
- Log into the portal using your Netname and password
- You will see the link to your on-line course on the left of the page under the heading My Moodle Courses.
If after the delays explained above, you still cannot see the link to your on-line course let us know immediately by contacting firstname.lastname@example.org
If you do not have or have forgotten your Netname and password go to the Student Netname site complete the Students Netname Section to receive or reset your Netname and password.
IMPORTANT NOTES: (Read carefully before stating your on-line course)
- It is recommended that you use either FireFox or Internet Explorer as your web browser.
- Read the Welcome Message, located above the Week 1 section, on your course web site to find out how to proceed once you arrive.
- Print and read your course outline carefully to ensure you are familiar with the course content and the schedule for Assignments, Tests, Cases and/or Exams.
- Email your instructor once you have arrived at the course site for the first time. Your instructor's email address is on the Course Outline.
- Keep a copy of all email correspondence between yourself and your instructor until you have received your final grade.
Please note that the refund and withdrawal policy for an on-line course is the same as any part-time In-class course.
Students can quickly check their grades on-line by logging into the MyConcordia Portal. Once logged in, under the MyConcordia Menu click on the My Student Centre link, then the View My Grades link, then choose the term.
Unofficial Transcript: Students can view/print their Unofficial transcript on-line through the MyConcordia Portal. Once logged in, under the MyConcordia Menu click on the My Student Centre link, then ckick on My Academics link to access the Unofficial transcript.
Official Transcript: Fee $10. Official transcripts are only sent to educational institutions or official organizations. They are not issued to students. Students can request an Official transcript on-line through the MyConcordia Portal. Once logged in, under the MyConcordia Menu click on the My Student Centre link, then ckick on My Academics link.
Students can also use complete a Transcript Request Form and submit it to Concordia Continuing Education. Requests will be processed within 5 working days.
Annual tuition tax receipts for Educational Tax Credits (Federal T2202 and Provincial Relévé 8) are available through the MyConcordia Portal on or before February 28 each year for the course fees paid in the previous taxation year.