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Transitioning from Team Member to Team Leader

Course Code: CEPS 1073E
If it were easy to be an effective manager or supervisor, bookstores would have an awful lot of empty shelves. The truth is, it's an acquired skill, something you learn from the experiences of seasoned professionals like Sophie Lemieux and Kathryn Peterson. In their two-day workshop, you'll learn the conceptual and personal abilities you need to influence and lead individual employees and teams. You'll improve your self-awareness, active listening, communication and assertiveness—four vital keys to success. Most of all, you'll leave the workshop with greater enthusiasm and the confidence you need to improve your performance as a supervisor. Ready for the challenge?

Your take-away

This workshop will empower you to:
• Develop your managerial skills;
• Learn concrete methodology to boost performance and motivation in your teams;
• Acquire the skill set and plans of action you need to become a better supervisor;
• Practice self-awareness and active listening.

Our approach

This workshop is based on an optimized practical approach that mixes active learning, self-assessment activities, demonstrations and individual exercises. In short, you’ll learn by doing and sharing.

Who benefits the most?

• Employees who want to further their careers.
• Entrepreneurs who want to better manage employees.
• Managers who want to improve their skills.
• Employers who want to give their employees a great learning opportunity that will contribute to the success of their organization.

We're flexible. That means workshops can be customized for corporate groups and offered on the date of your choosing, in your office or in one of our campus locations.

Important details

1) This is a 2-Day workshop
2) Registration fee includes course materials, lunch and refreshments.
3) In the event we don’t have enough participants, the workshop will be cancelled and you will, of course, be reimbursed in full.
4) This workshop meets the requirements for the 1% Conformity Law (in accordance with the Workforce Skills Development and Recognition Act).
5) If you wish to pay for this workshop via invoice, please write directly to and our service staff will assist you.

Concordia CCE Loyalty Discount

All students who meet at least one of the following conditions, will receive a 10% discount on their CCE course or workshop tuition fees:

1)   Have completed a CCE, Undergraduate or Graduate course at Concordia University in a prior academic term;

2)   Have completed a language proficiency test (IELTS) at CCE;

3)   Have completed a CCE Professional Development Seminar/Workshop.

This discount is based on the information maintained in the Concordia University student information system.

NOTE: This discount does not apply to a language proficiency test enrollment (IELTS) nor to application fees for admission to a CCE program of study.


Your trainer

Sophie Lemieux
Sophie Lemieux, MBA | C.Adm | C.M.C.
Management Consultant and President of Solem Management, Sophie is a member of the Chartered Administrators of Quebec. She holds an MBA, as well as C.M.C. (Certified Management Consultant) and an RCCTM (Registered Corporate CoachTM ) titles. She has more than 20 years of experience in management (coaching, management of multidisciplinary teams, project management, training and business development). Her leadership style is focused on positivism, dynamism, active listening, healthy stress management and adaptability. Sophie is perfectly bilingual, extremely well organized, focusing on value-added processes and she loves new challenges.

Your trainer

Kathryn Peterson
Kathryn Peterson, Adm. A.
Kathryn Peterson holds a B.A. in psycho education and has 14 years of experience working as a counselor with individuals and groups dealing with drug and alcohol addiction, gambling and homelessness. She is accredited to facilitate and distribute four internationally acclaimed training programs: Think On Your Feet®, Skilled Presenter™, HBDI® and Spark Engagement!™. As a trainer, coach and keynote speaker for the last nine years, Kathryn’s topics are communication and presentation skills, stress management, difficult personalities and emotional intelligence. Kathryn has facilitated hundreds of workshops in Canada, the United States and Europe in French and English.

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