Concordia University

https://www.concordia.ca/content/concordia/en/campus-life/security/checkmate.html

 

Checkmate is an automated telephone safety-check system that calls you or sends text messages to you every hour when you are working alone after hours. 

Once you have registered at a security desk or on the Checkmate webpage, you will receive your first check in call or text within 5 minutes of subscribing and every hour until the selected end time. You will receive your last safety-check 15 minutes prior to the time you requested the safety-checks to stop.

Responding to safety-checks

When receiving the safety-check by text message, simply reply to the text with your current location; i.e. EV 1.404

If you receive an automated voice call, simply press 1 to confirm that you are ok and say your current location when prompted by the system. 

The location you provide will be used by security agents to physically check in on you should you miss a check.

If I miss a safety-check

If you miss a safety-check by text, you will receive an automated voice call on your cell phone. If you miss the voice call, a security agent will be sent to your last recorded location to make sure that you are ok.

If you miss a safety-check by call, checkmate will try again. After 3 unanswered calls, a security agent will be sent to your last recorded location to make sure that you are ok.

To stop the safety-checks

The safety-checks will automatically stop at the time you entered for them to stop.  If you want to end them earlier;

  • For text message: reply “off” to the most recent check-in text that you received.   
  • For voice calls: call Concordia security to have the check-ins ended.

How do I register?

Simply click here, or use one of the available iPads at the different security desks on campus.

If you require additional information or emergency assistance, call 514-848-3717.

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