Financial Obligations

For the purpose of this document, the definition of the words "payment" and "paid" is:

"A student's account is considered to have been paid only when the student's payment appears on the student's account."

The student's payment must appear on the student's account no later than the published payment deadline date. If the student makes a payment at his/her bank or on the bank's online payment service, and if that payment is made on the actual payment deadline date, or one or two days before the payment deadline date, the payment will not appear on the student's account until after the deadline, and the late payment and interest fees will be charged.

All monies owing to the University (such as tuition and compulsory fees, residence rent, delinquent emergency loans, library fines, etc.) must be paid when they become due; that is, the payment must appear on the student's account no later than the published payment deadline date.

Students can get their balance online by visiting their Student Centre. Students can also view and pay their account balance by logging in to the Student Hub and going to My CU Account. No printed invoices or statements of account are issued by the University for currently registered/enrolled students.

Tuition and compulsory fees become due on May 1 (Summer session), September 1 (Fall term) and January 1 (Winter term). They must be paid in full (appearing on the student’s account) no later than:

Note:
When a payment deadline falls on a Saturday, Sunday or legal holiday, payments will be accepted until 7 pm on the next business day. Payments received after that time will be subject to a late payment fee and monthly interest charges

Note 1:
No printed invoices or statements of account are issued by the University for currently registered/enrolled students.  If someone other than the student is paying the student’s fees, e.g. a parent or spouse, the student must make sure that the person paying the fees is fully aware of the payment deadlines, methods by which payment can be made and the consequences of making a late payment.

Note 2:
Payments made through a bank’s online payment service takes approximately 3 to 5 business days to appear on the student’s account.  Other payment methods may also take several days to appear on the student’s account.  Please keep this mind when meeting a payment deadline.

For a complete list of Methods of Payment, Please visit: https://www.concordia.ca/admissions/tuition-fees/fee-payment-deadlines/methods-of-payment.html

In exceptional circumstances that are beyond the student’s control, students with an outstanding (overdue) balance from a previous term may be eligible to negotiate a payment arrangement with the Student Accounts Office.  A payment arrangement would allow the student to register for courses during the regular registration period only, i.e. not during the early registration period. The Student Accounts Office begins to negotiate payment arrangements two weeks prior to the start of a new academic term and will continue to accept requests until the last day to register for that term.

The late payment and interest fees apply to all outstanding balances that are not paid by the published fee payment deadline dates even when a payment arrangement has been negotiated.  The terms and conditions of a Special Payment Agreement contract require the student to make a down-payment of 75% of the outstanding balance from the student’s most recent term of registration plus 100% of older balances will be required before the Accounts Restriction will be lifted.

If the student does not meet the terms and conditions of the Special Payment Agreement contract, the student will not be eligible to negotiate a payment arrangement with the Student Accounts Office for one full academic year, i.e. the next 3 to 5 academic terms.

Note:
Payment arrangements do not supersede the University’s financial regulations with regard to the release of diplomas, scholastic certificates, official and unofficial transcripts of academic record, attending convocation plus letters of attestation of academic standing, confirmation of enrolment, confirmation of grades or completion of program, financial standing, immigration status, degree verification, detailed statements of account, payment receipts or permission to register in future terms.  In addition, students will not be permitted to register for additional courses or future academic terms until all current amounts due are paid in full.

The University reserves the right to cancel a current registration if payment arrangements are not honoured.  However, current registrations will not automatically be cancelled for non-payment of an outstanding balance.

• Students with an Accounts Restriction who wish to register
  
  Students paying Quebec or non-Quebec resident tuition fees; and some students receiving financial aid from the U.S. may be eligible to apply for a Tuition and other fees deferral contract if they have not yet received their provincial or federal student loan and/or bursary before the end of a registration period. Students must apply to the Financial Aid and Awards Office at S-GM-230 for a deferral.
  
  

  Note:
  By signing a tuition deferral contract, the student agrees to pay all monies owing to the University from, and at the time of, the disbursement of their student financial aid. The lending or funding agency will automatically deduct the monies owed to the University from the loan or bursary and will forward the monies directly to the University.
  
  Late payment and interest fees will be charged on late payments even when the student's account is paid by a student loan or bursary.

• Students whose fees are paid to the University by a "Sponsor" (e.g. government, embassy, corporation, etc.) must present original proof of sponsorship to the Student Accounts Office before the payment deadline date. Any fees not covered by the student's sponsor must be paid by the student no later than the payment deadline date.
• A University employee may be eligible for an employee tuition waiver. The tuition waiver form and information on how apply for a waiver is available on the Human Resources website.
  
  A tuition waiver covers only the base tuition rate for University credit courses. Non-Québec resident and international student premiums plus all compulsory fees charged by the University are not covered by the waiver. All compulsory fees must be paid by the student no later than the fee payment deadline; otherwise late payment and interest fees will be charged on the outstanding balance (excluding the portion that will be covered by the tuition waiver).
  
  All waivers are reported as taxable benefits for the student with the issue of a T4A and Relevé at the end of the covering taxation year.
• Payroll deductions may be available to teaching and research assistants and certain Concordia employees. The student must go to the Payroll Office in S-FB-1120 to complete and submit a Payroll Deduction form

1. Late payment and interest fees
   
   When a payment for monies owing to the University does not appear on the student's account by the payment deadline date, a late payment and monthly interest fee will be charged. The late payment fee is charged to a student's account a maximum of one time each term and interest is charged on outstanding balances at the end of each month until the outstanding balance has been paid in full.
2. Accounts restrictions; registration and course changes
   
   An Accounts Restriction will be applied to any student's account with an outstanding (overdue) balance. Students with an accounts restriction will be withdrawn from all future waitlisted courses and will not be permitted to register for, or make course changes to an existing registration in a current or future academic term. Students are permitted to drop a course(s) or withdraw from their program of study at any time.
   
   Courses for which a student has registered in the current and future academic terms are not cancelled and the student is not barred from attending class, sitting for "in-class" examinations, or submitting course work.
   
   Students with an Accounts Restriction are not permitted to attend Convocation.  An Accounts Restriction is automatically removed when the outstanding (overdue) balance is paid in full.
3. Release of official transcripts and other official documents
   
   Failure to make payment when a fee becomes due is sufficient cause for the University to bar a student from having access to Library and IT services, accessing some student portal services including but not limited to: My Class Schedule, My Book List, My Grades, Transcript, Registration excluding withdrawals from a course(s), Get a Locker, Student Parking, and the Continuing Education menu items such as Transcript, Class Schedule or Contract.
   
   Failure to make payment when a fee becomes due is sufficient cause for the University to withhold diplomas, scholastic certificates, official and unofficial transcripts of academic record plus letters of attestation of academic standing, confirmation of enrolment, confirmation of grades or completion of program, financial standing, immigration status, degree verification, detailed statements of account, special company/tuition receipts and so on.

All miscellaneous fees (e.g. interest charges, locker fees, fines, etc.) are due immediately. The student has 30 days to pay the fee from the date that the charge becomes due on their account. Late payment and interest fees are applied to accounts with an outstanding balance.

All accounts are subject to revision for changes to the published scale of fees (which may be made without prior notice at or before the beginning of an academic term), registrations of record and for the adjustment of errors or omissions, as well as in the case of courses cancelled by the University.

Tuition & Enrolment (tax) receipts are issued each February for the previous taxation year and are available to students. View your tax receipts online. You can also access your tax receipts by visiting by logging in to the Student Hub and going to My CU Account. 

Please note your tax receipts will only be issued for eligible amounts that have been paid. If you have an outstanding balance from the taxation year, your receipt will not include the unpaid amount.

Once you have paid your outstanding balance, if the amount affects your tax receipt, the information will be recalculated bi –weekly.  

As an eligible educational institution, Concordia University can only provide Canadian federal (T2202A) and provincial (RL-8) tax receipts. If you are filing taxes in the US, you can use the information on the T2202A, along with Concordia’s EIN (Employer Identification Number) 98-1422233. You will require this information in order to complete your US income tax returns.

Current and/or future registrations may be cancelled if a cheque or credit card payment (e.g. application fee) is returned for any reason. A returned items processing fee will be charged for each returned item.

Overdue payments and delinquent accounts are managed as follows:

1. Late payment fee
   A late payment fee will be charged on overdue balances on the Student's Account.
2. Interest fees
   Monthly interest fees are charged on all overdue balances at the rate of 8% per annum (or 0.65% per month, compounded). This rate may change from time to time in conformity with prevailing interest rates. Monthly interest is charged on unpaid fees for the
   • fall term courses/enrolment beginning September 30
   • winter term courses/enrolment beginning January 31
   • summer term courses/enrolment beginning May 31
3. Collection of a delinquent account
   
   The Student Accounts Office will
   
   
   1. send an e-mail to the student's e-mail address on record as a reminder that the student's account has become delinquent and that the account will be placed with a collection agency if payment is not received within a specified period of time; and
   2. place the account with a collection agency if payment has not been received within the period of time noted on both the e-mail and letter reminders.

    

   The University reserves the right to proceed by way of legal action.