FAQ

The Quebec Ministry of Education, Leisure and Sports sets the base tuition fee rate as well as the rates of premiums, or forfaitaires, charged to non-Quebec residents and International students. Additional information is available on the Ministere de l'Education, Loisirs et Sports website.

Yes.

Courses not taken for academic credit are registered under a student's Master's or PhD program and an Audit grade is recorded to the student’s record.

Audited courses will be charged tuition & other fees on a "per credit" rate based on the number of credits normally attached to the audited course. The tuition & other fees for an audited course will be charged in addition to, and concurrently with, the Tuition and other fees charged on the nominal credits in your program, Continuation and other fees, or a Time Limited Extension fee.

Students can get their balance online by visiting their Student Centre. Students can also view and pay their account balance by logging in to the Student Hub and going to My CU Account. Your student account will indicate the amount due each term and the deadline date by which your payment must appear on your student account.

Your student account is broken down into 4 major sections:

• Registration
  • courses registered
• Tuition & Other Fees
  Fees generated by registration in a course(s) or program of study
  • fees are broken down by session, e.g. summer, fall and winter
  • fees for two term fall/winter (/3) courses are divided in two (2) and appear in both the fall and winter sessions
• Other Account Transactions
  Charges not generated by registration in a course(s) or program of study
  • includes transactions such as payments, refunds, locker fees, interest, etc.
• Amount/Balances Due
  Summary of the current balance, and summer, fall and winter fees due
  • provides due date for each amount
  • when an amount is due today, the outstanding balance is past due

The Quebec government sets the rules for determining a student’s Quebec residency status.

According to these rules, students who are Canadian citizens, Canadian First Nations members or permanent Residents of Canada who live in Quebec are considered to be non-Quebec residents until they prove their Quebec residency status. Go to the Quebec Residency website for further information.

If you were born in Quebec, simply submit a clear copy of your Quebec Birth Certificate to the Birks Student Service Centre, S-LB-185.

If your application to pay Quebec Resident fees has not been approved by the government on or before the University's fee payment deadline, then you must pay the fees indicated on your portal Student's Account. If your application is approved after the deadline, your student account will be credited the difference.

Yes.

The Ministry of Education requires that all Quebec universities insure their international students. A certain category of students may be eligible for an exemption from the Concordia Health Insurance Plan for international students, for example students possessing a Quebec Medicare card. For full details on exemptions, procedures and deadlines, please visit https://www.concordia.ca/students/international/health-insurance/exemptions.html.

Yes, and yes.

Graduate students registered in a fall and/or winter term and who are Canadian citizens or have permanent Resident of Canada status, are automatically enrolled in the Student Health and Dental Plan. Canadian First Nations members and International students are not automatically enrolled in the plans but may "opt-into" the plan (See FAQ Can I enrol in the Student Health and Dental Care Plan if I am an International student or a member of Canadian First Nations?).

This is a student plan that is administered by the Graduate Student Association (GSA) through their insurance broker, Studentcare at www.studentcare.ca. The University is required to bill and collect the covering premiums but is not responsible for the administration of the plan or the insurance coverage provided.

Students may opt-out of the plan. Go to the Studentcare website for details and deadlines.

Tuition and compulsory fees become due on May 1 (Summer session) September 1 (Fall term) and January 1 (Winter term). They must be paid in full (appearing on the student’s account) no later than the following final payment deadline dates:

Late payment and interest fees are charged on all late payments, i.e. payments posted your student account on or after the following dates:

Note 1:
No printed invoices or statements of account will be issued by the University. If someone other than you will be paying your fees, e.g. a parent or spouse, please make sure that they are fully aware of the payment deadlines and methods by which payment can be made.

Note 2:
Payments made through your online banking service take approximately 3 to 5 business days to appear on your student account. Please keep this mind when meeting the above deadlines

The University does not accept cash for the payment of student tuition and other fees. For a complete list of methods of payment, please visit: http://www.concordia.ca/admissions/tuition-fees/fee-payment-deadlines/methods-of-payment.html

Yes.

The policy outlined in "How fees are billed" (section: Financial Obligations, 2. Payments, payment deadlines and what fees must be paid) clearly defines the terms "payment" and "paid" as: all monies due to the University must be paid and the payment must appear on the student’s account by the published payment deadline date.

That is, your payment must appear on your student account no later than the published payment deadline date. If your payment is made at your bank teller or through your online banking service on the actual payment deadline date or even one day before the payment deadline date, your payment will not appear on your student account until after the deadline, and you will be charged the late payment and interest fees.

You will be charged a Late Payment fee and monthly interest.

Visit the "How are fees billed" webpage for information regarding the consequences of late payment of fees.

The University regulation regarding the release of transcripts, degrees, diplomas and certificates when a student has an outstanding, overdue balance on their student account is one of the few rules that are not waived, under any circumstances.

The University made a commitment to its Master’s and PhD program students that, during the first year of the new billing structure the students would not be unduly penalized if they could not pay their 2010/2 fall, 2010/4 winter and 2011/1 summer term fees in full by the published deadlines.

Late payment and interest fees will not be charged on outstanding 2010/2, 2010/4 and 2011/1 balances from September 2010 to August 2011 inclusive.

The regulation regarding the release of transcripts, degrees, diplomas and certificates has been relaxed in cases where the release of the transcript was necessary for the student to continue in or complete their studies and/or research at Concordia University, i.e. in the 4 specific cases listed below.

Transcripts for students with outstanding 2010/2, 2010/4 and 2011/1 fees will be released under the following circumstances only:

• to internal and external funding agencies when the funding will be applied to the student's ConU program or research;
• to Federal and Provincial immigration agencies;
• to extend or renew the student's study visa so that the student can remain in their ConU programs; and,
• for applications to a ConU program.

Students registering or making changes to their 2011/1 summer registrations will be permitted to do so.

Students who do not pay their 2010/2 fall, 2010/4 winter and/or 2011/1 summer fees will not be permitted to register for the 2011/2 fall term.

Once all the outstanding fees are paid, the Accounts Restriction will automatically be lifted and students will be permitted to early register.

Beginning mid-August 2011, the Student Accounts Office will negotiate payment arrangements for the 2011/2012 fall/winter registrations. Students will be required to pay a minimum of

• 75% of the outstanding balance from their most recent term of registration, and
• 100% of older balances when making payment arrangements.

If you have an Accounts Restriction because you have an outstanding balance and you wish to continuing registering in courses for the current or future academic terms you may be eligible to negotiate payment arrangements with the Student Accounts Office.

Students may negotiate payment arrangements approximately 2 weeks before the start of each semester. For more information, visit the "How are fees billed" webpage.

Students whose fees are paid directly to the University by a "Sponsor" must submit proof of sponsorship to the Student Accounts Office. Please visit the "How are fees billed" webpage for more information.

As a staff member, you, your spouse and your dependents may be eligible to receive a Staff Tuition Waiver. If eligible, the staff tuition waiver will cover the base tuition fees charged on credit courses. The remaining fees must be paid by the student. In addition, the waiver is a taxable benefit for the student and a T4A will be issued by the University at the end of the taxation year.

Visit the Human Resources webpage for more information and to access the Tuition Waiver forms.