Methods of payment
The University will not accept cash or cheques for the payment of student tuition and compulsory fees. Payments can be made using any of the following methods.
What’s the easiest way to pay your fees? Pay online.
Make the payment with online banking: It’s quick, easy and free.
The steps are:
- Sign in to your online banking app or website (any Bank in Canada)
- Choose Bill Payment
- Add “Concordia University” as a new Payee
- Use your 8-digit student ID as the account number
- Enter the amount you need to pay
Need help? Your bank will be happy to walk you through the process.
Anxious about paying bills online? You can choose to pay your fees by visiting or calling your bank. Just let them know you want to make a payment to Concordia University and simply provide your 8-digit student ID.
On average, this type of payment takes 2-3 business days to appear on your student account. You will not be charged any late fees if you initiate and complete this payment with your bank on or before the payment deadline.
An electronic debit to a chequing or savings account can be made online in your Student Centre. You can also access your Student Centre by logging in to the Student Hub and going to My CU Account. There is no fee for this service unless the PAD is returned unpaid to the University. In the case of a Pre-Authorised debit (PAD) transaction being rejected for Non-Sufficient Funds (NSF), submission error, or other bank related return reasons, a $30.00 non-refundable fee will be charged.
Students can pay tuition fees online using a credit card. Credit card payments are processed by Touchnet, an external payment processing company.
Touchnet will charge a 2.5% non-refundable convenience fee for all credit card payments made to a student account. Accepted credit cards are Visa and Mastercard.
Concordia has made a credit payment option available by popular demand, but recommends students first consider other methods of payment that do not incur charges or convenience fees.
The use of non-Canadian dollar denominated credit cards for tuition fee payments is not recommended.
For all international students wishing to pay outstanding balances using a credit card, you must do so from within the CIBC International Pay platform as explained below in the section For Visa and Mastercard.
Concordia University has partnered with CIBC International Student Pay to offer a secure online portal for international students to make tuition payments in their local currency.
Benefits of the CIBC International Student Pay Program:
Enhanced student experience: Easily make payments in your preferred currency through an intuitive and secure portal.
Access to live foreign exchange rates: With CIBC International Student Pay you will have access to the competitive foreign exchange rates CIBC is providing to Concordia University. You can review the quote upfront to see what exchange rate is used.
Diverse payment methods: The following payment methods are currently available through CIBC’s International Student Pay platform: International Bank Wire, ACH Direct Debit for U.S. bank accounts, Visa and Mastercard debit and credit cards, and China UnionPay credit and debit cards.
E-mail support: CIBC International Student Pay provides customer service support through a dedicated and responsive team.
End-to-end communication: CIBC International Student Pay provides payment status updates and reminders to facilitate timely payment to Concordia University.
How it works:
Navigate to: My Student Centre » Finances » Make a Payment » Pay » CIBC International Student Pay.
Payments will typically take 2-5 business days to be reflected in your student account.
For wire transfers: You will receive detailed instructions and a reference code to deliver to your local bank within 72 hours (excluding weekends). Your bank simply follows the instructions and sends the funds to Concordia University.
For China UnionPay: Students from China can now pay their fees to Concordia University in Chinese Renminbi (CNY) with their China UnionPay card. When completing a payment through the International Student Pay platform using UnionPay, the rate provided will be valid for 20 minutes and after submitting the transaction the funds will be processed.
For Visa and Mastercard: Paying with your credit card is a fast and convenient method to complete your entire payment online, without needing to visit a bank branch in person. When completing a payment through the International Student Pay platform using a credit card, the rate provided will be valid for 20 minutes and after submitting the transaction the funds will be processed.
For ACH Direct Debit: Students from the United States (or U.S. bank account holders) can use the Direct Debit option and authorize CIBC to directly debit their U.S. bank account.
Students have the option to add an authorized user to make tuition and fee payments online through TouchNet. Students can add the email address of a user they authorize (a family member, for example), who will receive a link via email that will direct them to the payment page. Authorized users may pay via credit or pre-authorized debit.
When designating an authorized user, students have the option to provide access to either the current balance due only, or their entire payment history. Authorized users do not have access to any information from the Student Information System (such as courses or grades) besides payment history or current balance.
To create a designated user with TouchNet, go to: My Student Centre » Make a Payment » Add an Authorized User.