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Privacy


Web privacy

Concordia University ("Concordia") is committed to respecting the privacy of any user or visitor to their websites ("You"). Any data or information that may be communicated to Concordia by means of any of its websites are protected by the Quebec provincial Act Respecting Access to Documents Held by Public Bodies and the Protection of Personal Information (R.S.Q., chapter A-2.1), which requires Concordia to maintain the confidentiality of all information and data they may collect, such as written, graphic, audio, visual digital, electronic, etc..

What personal information does Concordia’s Dynamics/Greymatter platform collect and maintain?

Concordia usually collects information or data via their websites or email campaigns.

Concordia collects your personal information mainly to stay in touch with You. Email communications in particular are aimed at keeping You informed about Concordia news, events, surveys and fundraising appeals.

Any information or data that may be collected that may allow for the identification of the user is kept and protected as strictly confidential information. This type of information is usually only obtained if provided by You via email, or other communication with Concordia via the website.

You may Access, Change, Delete, Update or Exercise Your Other Rights in Relation to Your Personal Information provided via third party data transmission

You have the right to:

  • Access, modify, or delete the personal information we have about you, as a potentially interested applicant to Concordia, stored in our Constituent Relationship Management that is separate from your actual application and/or student record at Concordia. Note that all applications and student records are kept in conformity with the University’s retention rules.
  • Not receive discriminatory treatment by us for the exercise of your privacy rights.

You have the right to refuse the processing of your personal information based on our legitimate interest or that of a third party — unless we demonstrate compelling legitimate grounds for the processing of, or the keeping of, your personal information for the establishment, exercise or defense of legal claims.

If you’d like to exercise any of the above rights, contact us via email at help@concordia.ca. In your request, please be specific. State the information you want changed, whether you’d like your information deleted from our database. Please use the email address linked to that personal information — we only complete requests on the information linked to your email address. To verify your identity, we will email the email address you provide us, and which matches our records, and wait for your response. In some instances we may also ask for additional information. This is how we verify your identity before complying.

We’ll respond to your request in a manner consistent with applicable law.
We might need to keep certain information for recordkeeping purposes.

While no attempts are made to link individual users to information captured by Concordia websites, the following data may be automatically collected: the IP address from which the site is accessed; the type of browser used to access the website, the date and time the site was accessed; the pages viewed and if applicable, the site that linked the user to the Concordia website. This information would be used to improve the service offered by Concordia websites. Any such information collected by Concordia via its websites will not be transferred to any third parties in accordance with all applicable laws.

Concordia may use cookies to facilitate navigation on its websites. Cookies are special computer files automatically stored on the user's computer. From time to time, Concordia may use cookies to monitor the areas of its websites accessed by users. Any user concerned about cookies may refer to the "help" information in their browser software for more information about cookies, how to disable them and how to delete them.

Concordia websites may contain links to other web sites. Concordia is neither responsible for the content nor the privacy guidelines of these other sites. You should verify the privacy policies of sites linked to by Concordia and to exercise your own good judgment regarding accuracy, and reliability of the information they contain.

© Concordia University