Black Perspectives Office
Career and Planning Services (CAPS)
Concordia Council on Student Life
Concordia University Student Parents Centre
Dean of Students Office
Equity Office
LIVE Centre — Volunteer Resource Centre
Multi-faith and Spirituality Centre
Otsenhákta Student Centre
Sexual Assault Resource Centre Student Advocacy Office
Student Success Centre
Student Services’ Mission Statement
“We support academic success, skills development, health and wellness, meaningful community connections, and an outstanding student experience.”
Approved by Concordia Council on Student Life • November 2019
Black Perspectives Office
Services Offered
The Black Perspectives Office resources, supports, connects, and advocates for Black communities, perspectives, initiatives, and scholarship at Concordia University.
Students
The Black Perspectives Office (BPO) is dedicated to fostering Black students' full engagement, access, and sense of belonging at Concordia. The BPO offers resources, services, and programming for Concordia students from Black communities, and bridges access with internal units and external organizations that can support Black student success and wellness.
For more information about programs and services available to students, please see:
concordia.ca/provost/about/areas/black-perspectives-office/students
Career and Planning Services (CAPS)
Services Offered
Career and Planning Services (CAPS) offers career exploration, job search assistance, resume feedback and job interview practice, via career advisors and careers counsellors to undergraduate and graduate students. Supports are offered on an individual basis, as well as through job search workshops. Career fairs and company info sessions are held on a regular basis.
Online resources can be found at concordia.ca/students/success/career-planning
Concordia Council on Student Life
CCSL Governance
The Council is the highest non-academic advisory committee in the University making recommendations regarding the quality of student life. The Council derives its authority from the University Board of Governors, and reports to the Board through the President. CCSL is a parity body that provides support and advice on Student Services programs, policies and budgets, and studies the range of student life on both campuses. The Council also disburses funds for student-led initiatives. The voting membership is composed of 10 students, two faculty members, and eight members of the Student Services staff. The Dean of Students chairs the Council. Its meetings are open to all members of the University community. Finally, CCSL oversees awards for extraordinary contribution to the Concordia community by students, staff and faculty members.
concordia.ca/ccsl
Concordia University Student Parents Centre
Services Offered
The Concordia University Student Parents Centre (CUSP) provides support services, resources, and programs and workshops to students who are raising a family so that they can reach their educational goals. CUSP organizes social events throughout the year and offers a safe and accessible space to congregate, study, voice concerns, share interests, and develop a support network. CUSP has its own computer lab, a breastfeeding room, a large well-equipped kitchen, a lounge and kids play area.
Dean of Students Office
Services Offered
The Dean of Students Office supports and promotes all aspects of student life on campus with the objective of developing and deepening a sense of agency amongst students. Student associations and groups are one of the primary means by which students can engage meaningfully in the life of the institution and the greater community. The Dean of Students supports students as they take responsibility for their own collective affairs and provide opportunities for their members to participate in student life including assisting in the developing of new student groups. In addition to supporting student groups directly, the Dean of Students has programming that supports student engagement. This includes the LIVE Volunteer Centre, the Co-Curricular Record and capacity building with student groups.
concordia.ca/dos
Equity Office
Services Offered
The Equity Office champions diversity within and outside Concordia and works to embed equity in all facets of university life through:
- Intentional action
- Affirming and aligning equity, diversity, inclusion and accessibility work and initiatives
- Amplifying marginalized voices
Consultation services
The Equity Office develops, implements and evaluates strategic initiatives advancing EDI and accessibility on campus and provides guidance and advice on EDI and accessibility issues and concerns. This includes creating space for students, faculty and staff with EDI and accessibility concerns to consult, seek assistance and explore solutions.
Training programs
Training and education opportunities are offered on topics such as raising EDI and accessibility awareness, dispelling misconceptions about how biases, discrimination, power and privilege work in university settings, and applying EDI and accessibility approaches in university spaces and activities.
LIVE Centre — Volunteer Resource Centre
Services Offered
The LIVE Centre connects Concordia students with volunteer opportunities on campus, in Montreal and abroad. The Centre helps students to discover the opportunities that best match their interests and career goals. Students can meet with Volunteer Ambassadors to explore volunteer opportunities, learn about strategic volunteering and participate in special events such as workshops and fairs.
Multi-faith and Spirituality Centre
Services Offered
The Multi-faith and Spirituality Centre is a home for all those who wish to celebrate the human spirit in the widest sense of the word. The MfSC uses a pluralistic approach to offer community and services to students who are seeking opportunities for reflection, resources for faith, interfaith engagement and spiritual practice and a calm space to study or relax. Multi-faith and Spirituality Centre staff are also available to meet one-on-one with students and offer a listening ear.
The Loyola Chapel
Located on the Loyola Campus, the Loyola Chapel is an inclusive and vibrant community space, run by the Multi-faith and Spirituality Centre. Students are welcome to visit and inquire about the space for art events, wellness activities, community events, religious ceremonies and self reflection.
Otsenhákta Student Centre
Services Offered
The Otsenhákta Student Centre (OSC) offers support services and resources to First Nations, Métis and Inuit students at Concordia. The Centre is a “home away from home,” where Indigenous students are invited to participate in a variety of cultural activities, academic workshops and social gatherings. There is space dedicated to quiet study, a computer lab, and a lounge where students may relax between classes and interact with their peers. Staff are available to address individual needs, and provide support and encouragement for Indigenous students. First Nations, Métis and Inuit students are invited to register with the OSC to access the abovementioned services.
Note: The term Indigenous refers to the First Peoples whose traditional, ancestral and sacred lands are located in Canada and the United States.
Sexual Assault Resource Centre
Services Offered
The Sexual Assault Resource Centre (SARC) provides education on sexual violence prevention and response to the Concordia community as well as confidential and non‑judgmental support services to Concordia University students, staff and faculty who have been impacted by sexual violence. Support services include crisis intervention, counselling, accompaniment, referrals and a drop-in space. The SARC’s approach to service delivery and prevention is trauma-informed, survivor centred, feminist and intersectional. The SARC’s work is informed by Concordia’s Policy on Sexual Violence and Sexual Misconduct as well as the requirements under Bill 151 in Quebec.
Student Advocacy Office
Services Offered
The Student Advocacy Office offers support services to students who need assistance with issues relating to the Academic Code of Conduct and the Code of Rights and Responsibilities, such as cases, interviews, hearings and appeals. The Student Advocacy Office also assists students with other administrative processes including various student requests and appeals. The services offered are free and confidential for all Concordia students. In addition to direct support for students, the Student Advocacy Office offers workshops on the topic of academic integrity.
Student Success Centre
Mission
The mission of the Student Success Centre is to engage and empower students to achieve individual, academic and career success. A team of professional staff and trained student employees support students with individual appointments, workshops, groups and mentoring to build their skills, find the resources and opportunities to enhance their program of study and realize and achieve their goals. The Centre also offers two complementary university credit courses for readmitted students under the program title University Skills for Success. Services are offered on both campuses.
Online resources at concordia.ca/students/success Services for New Students
Services for New Students helps new students make a successful transition to university by providing a welcoming environment and support throughout the first academic year. Orientation programs, offered twice per year for newly admitted undergraduate and graduate students, provide the opportunity for new students to meet members of the university community and learn about the vast network of support services and university resources aimed at enhancing student success, as well as practical tips, strategies, and techniques to help students meet the demands of university-level study. Welcome Crew mentors (upper-year Concordia students) provide one-on-one support and guidance before the school year starts and throughout their first year. The Welcome Crew also has a drop-in office at both campuses open to all Concordia students seeking information about and access to Concordia services and resources or simply some student-to-student tips on navigating university life. No appointment is necessary. Please see concordia.ca/students/success/mentoring for more information.
First-year support counselling is also offered to new students who are looking for individual support and guidance in adjusting to life at Concordia in their first year.
Online resources can be found at concordia.ca/students/success/new.
Student Learning Services
Student Learning Services offers help to students making the transition to university learning, and to all students who want to improve their learning efficiency. Learning and study skills specialists help students on an individual basis to access and develop academic skills appropriate to their course and discipline, as well as through study skills workshops in-person and online. Peer tutors offer writing assistance, math tutoring, exam prep sessions, conversation groups (English and French).
Online resources at concordia.ca/students/success/learning-support