Ombuds Office

The Ombuds Office deals with problems and complaints concerning any area or department in the University. The office is independent of the University's usual administrative structures, confidential and impartial.

An Ombudsperson can give you information and make suggestions about how to solve University-related problems; help you resolve a problem quickly and informally; investigate a complaint if you've exhausted the usual avenues for grievance and appeals; recommend or negotiate a solution if we find your complaint justified and/or recommend changes or improvements to University policies, rules and procedures that are unclear or unfair.