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LATEST INFORMATION ABOUT COVID-19

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Mental Health Services



Are you in crisis?

If you’re experiencing mental or emotional distress, don’t wait! Call a hotline that offers counseling or active listening:


Note that due to pandemic mitigation measures, many of our services have changed: read below.


Concordia services

Services are offered remotely

Health Services is following Quebec’s medical directives and guidelines on COVID-19. This has altered our operations and introduced new ways of providing services.

How to access Health Services

Your first point of contact for mental health issues is still a nurse. But you must call first.

From 10 a.m. - 3 p.m., Monday to Friday, you can speak with a Concordia Health Services nurse. Call 514-848-2424 ext. 3565. When instructed select 5 to reach a nurse.  

The nurse will assess your mental health needs and guide you to the appropriate resources as available.

Mental Health Services

Counselling and Psychological Services
During the campus-wide closure, Counselling and Psychological Services is working at a reduced scope. Learn more on their website.

Concordia's Multi-faith and Spirituality Centre
The staff of Concordia's Multi-faith and Spirituality Centre remain available via email and telephone to talk and listen about any issues you may be experiencing. Call  (514) 848-2424 extension 3593. They offer one-on-one consultation for your questions and concerns in matters of faith, spirituality, values, ethics and the self.

Employee Assistance Program
Faculty and staff members who are looking for counselling (and are eligible for health benefits at Concordia) can access therapists through Concordia's Employee Assistance Program.   


External and online resources related to COVID 19

Many mental health and health organizations have put out online programs and services to support your mental health; these are tailored to the stressors and experiences particular to COVID-19.


In Montreal

Services available remotely

All Concordia students have access to psychological services in the community:

  • Undergrad students covered by the Concordia student health insurance plan have some coverage for therapy in the community
  • International students have some coverage through the Blue Cross Health Insurance Plan (p. 3 of the policy booklet)
  • ALL Concordia students have access to counsellors 24/7, 365 days per year through Empower Me (password to website is Studentcare): 1-844-741-6389 (Toll free).

Whatever health plan you are covered by, explore the website to learn what you are paying for, and use it. You can use your coverage while waiting for counselling services on-campus, or after you have reached the maximum number of sessions available on-campus.

There are many psychology centers in the community that charge on a sliding scale or give discounts depending on income. Many centers also offer psychotherapy remotely (via telephone or videoconferencing) from the comfort of your home, as well as in-person appointments. Please note that Québec-based psychologists can only offer tele-therapy to residents of provinces where they hold licensure. Local centers offering psychotherapy include:


You can access these affordable mental health resources whether you have coverage or not.

You do have to pay up-front for therapy in the community. But by submitting your claims using your insurance plan's app and by registering for direct deposits, you can get your reimbursements back quickly.

There are many other mental health resources in Montreal, including many hotlines that offer counselling, active listening, and support. The Information and Referral Center of Greater Montreal can help you find even more resources you need: from 8 a.m. to 6 p.m., 7 days a week, dial 2-1-1. If 2-1-1 does not work on your cell phone call 514 527-1375.


After-hours care

If you have to consult a health professional when our offices are closed, consult our After-Hours section.


Need more information?

For information on building good mental health consult the Mental Health pages in the Healthy Living section of our website.

For links to online resources to learn about mental health issues, including mental illness, consult Mental Health Resources.

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