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If you're experiencing mental or emotional distress, or you just want to talk to someone, call a hotline that offers counselling or active listening:

If we’re closed, or the urgent care clinic is full


The Concordia Student Union (CSU) has partnered with the student Health & Dental Plan administrator, Studentcare, to present Dialogue, an online service that connects students registered under the CSU Health & Dental Plan virtually with nurses and physicians for medical consultations via chat, video, or phone. Dialogue is available 24/7 and is free of charge through December 2020. Consult the Dialogue website to learn about the services offered, to download the app and to create an account.

Online Doctors

International students who are registered with Medavie Blue Cross through the International Students Office have access to Online Doctors, a service powered by Maple, Canada’s leading virtual care provider. This service lets them instantly talk to a Canadian-licensed doctor online anytime they need it, 24/7 year round for diagnosis, medical advice and treatment for themselves and their eligible family members. International students can consult the Health Information section of the International Student's Office to learn how to register for Maple coverage.

Lumino Health Virtual Care

Employees who are enrolled in the university's health plan have access to Lumino Health Virtual Care through a partnership with Sun Life. Through Lumino Health Virtual Care, employees will be able to chat with a nurse, 24/7, for any questions related to their health or consult a doctor through a secure video if a diagnosis or prescription is required. To learn more and to sign up visit the Lumino Health Virtual Care website.


Call Info-Santé/Info-Social (dial 8-1-1) to speak to a nurse or a social worker 24 hours a day, seven days a week. They will give you advice and help you decide what to do about your health concern or difficult life situations. This service is free

Local community services centre (CLSC)

You can locate your closest CLSC through Portail santé mieux-être's website


Your pharmacist can now provide a number of basic medical services, so you don't have to go to a clinic! Find out more.

Community clinics

If you need health services on the weekend or evenings, you can visit one of several clinics (see the list of community clinics below).

Online booking for urgent appointments 

The following resources are available to people with a valid Quebec Medicare card (RAMQ).

Rendez-vouz Santé Québec (RVSQ)
RVSQ is a service that finds walk-in doctor's appointments near you. This service is free.

Bonjour Santé 
Bonjour Santé is a service that finds walk-in doctor's appointments near you within 24 hours. There is a fee for this service. Learn more about this service on the Bonjour Santé Frequently Asked Questions page.

Emergency Departments

Only use the Emergency Room for emergencies. If you go to the ER for issues that are not a real emergency, you will spend a lot of time waiting, and risk getting and spreading infections. Learn more about The Emergency Room: When to go and when not to go. Find your local emergency rooms below.

Additional services

If you are looking for other services in Montreal, the Information and Referral Centre of Greater Montreal "is an autonomous and bilingual non profit organization which offers free information on community resources of Greater Montréal in terms of social security, health, employment, welfare, and recreation".  You can contact them by phone (514-527-1375) or e-mail them through a request form.  They will get back to you with the information or services you require.

211 is another resource that can help you find the services you need.  They have a phone line and an online directory.

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