Concordia University

Book an appointment

In person

Students are always welcome to drop by for more information on our services or to make an appointment. Our office locations are SGW GM-300 and LOY AD-103.

By Phone

Individual appointments with a Counsellor can be made by calling our offices at:

  • SGW (514) 848-2424, ext. 3545
  • LOY (514) 848-2424, ext. 3555

Cancellation Policy

You must cancel 24 hours in advance if you are unable to keep your appointment with Counselling and Psychological Services. Failure to do so will constitute a no-show

If you expect to be late for your appointment, call to let us know. Otherwise, if you are more than 15 minutes late, your appointment time may be given to another student.

No-show Policy

no-show is an appointment which has not been cancelled by 10 a.m. one (1) working day in advance. No-shows do not allow sufficient time for unused counselling appointments to be given to students who are in need of such appointments and contribute to longer waiting times for counselling services for all students. If you fail to present at the time of a scheduled appointment this no-show will be recorded in your file. 

Three no-shows will result in the temporary suspension of counselling services to you. To reinstate these services you would be required to meet with the Manager of Counselling and Psychological Services, or delegate, to evaluate the situation.

Please note, if you have a series of personal counselling appointments held in your name and you fail to either show for one of these appointments or give the required 24-hours cancellation notice, all remaining appointments in the series will be automatically cancelled.

Counselling and Psychological Services is committed to providing the Concordia community with access to timely appointments. Please help us with this commitment by attending your scheduled appointments or advising us of a cancellation at least one working day in advance. This courtesy on your part will make it possible to offer that appointment time to another student. 

Please call 514-848-2424 ext. 3545 (SGW) or 3555 (Loyola) to cancel your appointment.

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