Please be advised that IITS Voice Services will be performing telephony maintenance on November 2 between 9 p.m. and 10 p.m. During the maintenance period:
- Telephones may re-register resulting in the screen flashing.
- Phone Configuration/CCM USER web access via the MyConcordia portal will be unavailable.
- Firmware uploads to newly deployed phones will be unavailable.
Note: In progress calls will not be interrupted. Call center agents may need to verify their connectivity.
If you have any questions please do not hesitate to contact the IITS Service Desk at (514) 848-2424 ext. 7613 or help@concordia.ca. Thank you.
