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IITS offering tech support for faculty email account transfer

Instructional and Information Technology Services (IITS) is in the process of migrating all faculty and staff email addresses from their current system to a single integrated server

Instructional and Information Technology Services (IITS) is in the process of migrating all faculty and staff email addresses from their current system to a single integrated server. Over the next few weeks, the IITS Service Desk will be contacting faculty members currently assigned Alcor-based email addresses (ex: jdoe@alcor.concordia.ca) to schedule an appointment for a technician to perform the transfer.

For more information, please see here.

Email migration news for faculty
IITS offering personal tech support for transfer of Alcor-based email accounts

As you know, Instructional and Information Technology Services (IITS) is in the process of migrating all faculty and staff Alcor-based email addresses from their current email system to a single integrated server. In addition to offering Concordia’s academic and professional staff a more modern and feature-rich email environment, this will provide a uniform email address format (i.e.: john.doe@concordia.ca).

In an effort to make the transition process as seamless as possible, over the next few weeks, staff from the IITS Service Desk will be contacting those faculty members currently assigned Alcor-based email addresses (ex: jdoe@alcor.concordia.ca) to schedule an appointment.

At a time convenient to the faculty member, IITS will send to their office a technician to transfer their email address and mail to the new server. Appointments will be available weekdays 10 a.m. to 6 p.m. throughout May, June and July (Fridays unavailable as of June 29).

Before your migration date, IITS strongly encourages you to clean up your Webmail email account and/or desktop email client by deleting old messages that you no longer need from the Inbox, Sent, and Trash folders. By cleaning up your account prior to your migration date, the migration process will run much more smoothly.

Please do not hesitate to contact the IITS Service Desk if you have any questions related to email migration. To learn more about the entire process, please visit http://concordia.ca/email.

IITS Service Desk Contact Details
SGW-H-925
help@concordia.ca
514-848-2424 ext. 7613
http://iits.concordia.ca/servicedesk


Related link:

•  "Plan to consolidate email addresses in high gear" - NOW, May 8, 2012


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