Concordia University

Gregory Kersten, PhD

Professor, Supply Chain and Business Technology Management
Senior Concordia University Research Chair in Decision and Negotiation Systems

Office: S-MB 12131 
John Molson Building,
1450 Guy
Phone: (514) 848-2424 ext. 2734

With the Faculty since 1999, PhD in economic sciences and operation research; MSc in econometrics, Warsaw School of Economics. His teaching interests are negotiation management, analysis and support; electronic markets and negotiations; decision and negotiation support systems; management sciences. Dr. Kersten's research interests are conflict resolution in physical and virtual environments; individual and group decision making; Internet decision and negotiation systems; culture and technology; and electronic democracy. He is the author and co-author of 3 books, 25 chapters in books, 62 articles in refereed journal publications, and 53 papers in refereed conference proceedings.

Gregory Kersten is a founder and first director of the InterNeg Research Centre established at Concordia in 2005.


PhD (Warsaw School of Economics)

Areas of expertise

  • Cross-cultural negotiation
  • Decision analysis
  • e-Commerce
  • Electronic intermediaries
  • Knowledge-based systems
  • Negotiation analysis and support
  • Software agents
  • Web-based decision support systems


Refereed Journal Articles

Weber, M., G.E. Kersten and M.H. Hine, "An Inspire ENS Graph is Worth 334 Words, on Average." Electronic Markets, Vol. 16, No. 3, (accepted, March 8, 2006).

Vetschera, R., G.E. Kersten and S. Köszegi, "The Determinants of NSS Success: An Integrated Model and Its Evaluation." Journal of Organizational Computing and Electronic Commerce, 2006, Vol. 16, No. 2, (123-148).

G.E. Kersten and H. Lai, "Satisfiability and Completeness of Protocols for Electronic Negotiations." European Journal of Operational Research, (accepted, April 21, 2005).

Chen, E., G.E. Kersten and R. Vahidov, "Agent-supported Negotiations on E-marketplace." International Journal of Electronic Business, 2005, Vol. 3, No. 1, (28-49).

Vahidov, R. and G.E. Kersten, "Decision Station: Situating Decision Support Systems." Decision Support Systems, 2004, Vol. 38, No. 2, (283-303).

Köszegi, S., R. Vetschera and G.E. Kersten, "Cultural Influences on the Use and Perception of Internet-based NSS - An Exploratory Analysis." International Negotiations Journal, 2004, Vol. 9, No. 1, (79-109).

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