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Concordia University

IT Services

IT Services

Research server hosting

University researchers looking to host server equipment in a climate-controlled and secured data centre may do so by leasing out a portion of server rack space. If you are looking to purchase new server equipment and have it hosted in a data centre, or are interested in relocating existing devices, get in touch with us.

Who can use it?

Concordia researchers.

How much does it cost?

Costs are determined by the amount of space a server occupies, typically in the number of used "Rack Units". The IT Research Support team will work with you to draft a Service Level Agreement where all costs are agreed upon upfront & reviewed annually. Fees may be applied on a recurring basis or a one-time flat fee based on the lifespan of the device. To help with your grant proposals, you may refer to the information below which can be used as an estimate. For a more detailed needs assessment, contact us.

How to get it

To request the server hosting service, contact the IT Research Support team.

Service availability

24/7, subject to planned maintenance windows.

Documentation

A 1U lease of server rack space costs $350 per fiscal year (01-May to 30-April)

This fee covers the costs of data centre infrastructure such as power & cooling, networking, and UPSes. Optional features such as flexible data backups, monitoring, and off-site tape backup are also available on demand. For a more detailed needs assessment, contact us.

Note: These costs are for grant estimate purposes only. Final pricing is determined in collaboration with the IT Research Support team.

 

FAQ

In the event of hardware failure or other exceptional circumstances requiring physical access to the device, you may be accompanied to the data centre by IT Research Support staff. Remote management of devices through SSH, remote KVM, or web interface will be available to you.

The machine rooms on both the SGW & Loyola campuses are temperature regulated, require a keycard to gain access, and are equipped with security cameras.

We will work together to establish support structures through a Service Level Agreement. For example, If your group already has the IT expertise, we will work collaboratively with you.

Yes, when establishing the Service Level Agreement, a "Responsible Person" is designated and they will be the primary point of contact regarding planned maintenance.

 
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