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UNIVERSITY LIBRARY – ACCESS SERVICES
CIRCULATION/STACKS CLERK (P1961)
Deadline: May 28, 2019
Under the direction of the Head, Access Services, and under the supervision of the Access Services Circulation Supervisor, the incumbent performs clerical and operational tasks associated with the circulation of library materials, including the loan and maintenance of laptop computers and performs tasks related to shelving and maintenance of the stacks, and may assist with these tasks in other Webster Library units as needed.
- Serve at the Circulation Desk according to established procedures.
- Monitor the condition of laptop computers, charge and monitor batteries and report problems according to procedures.
- Retrieve library material for the purpose of requests, inter-campus delivery, interlibrary loans, reserves, etc.
- Assist with duties related to maintenance of the stacks, according to established procedures.
- Assist the Overdues Assistant and/or the Reserves Assistant with tasks related to overdues and reserves.
- Collect and record required statistics.
- Promptly report security incidents and building maintenance problems according to established procedures.
- Assist with the carrying out of special projects.
- Participate in library committee work, as assigned.
- High school diploma and one (1) year of library experience, or Attestation of Collegial Studies in library technology and some working experience. Experience with an automated circulation system is an asset.
- Good knowledge (Level 4) of spoken English in order to respond to users’ enquiries, giving detailed information regarding policies, procedures, regulations, and services and basic knowledge (Level 3) of written English and spoken French to provide routine information.
- Experience working with a PC in a Windows environment; basic knowledge of Microsoft Outlook for email communication and basic Internet navigation skills. Ability to learn new procedures and technologies.
- Demonstrated ability to search for and interpret records in the online library catalogue.
- Excellent interpersonal skills: courtesy and tact, and evidence of aptitude for, and interest in, service-oriented work, and ability to work cooperatively with supervisors and other staff members.
- Demonstrated sense of discretion and good judgment in handling queries and complaints and in solving routine problems.
- Ability to organize work, meet deadlines, and perform clerical duties accurately and efficiently with a minimum of supervision; ability to shift from one activity to another and to cope with interruptions.
- Physical ability as attested by successful completion of medical evaluation to the University’s satisfaction. (e.g.: to lift, carry and move, without assistance, up to 23 kg (50lbs) and to push a book cart weighing up to 136kg (300lbs)).
$23.48 - $26.99 per hour
Interested applicants must submit a curriculum vitae with a covering letter by May 28, 2019. Please click on the How to Apply button below for further instructions.
IMPORTANT: The language and computer skills of short-listed candidates will be tested.
Concordia University is committed to Employment Equity and encourages applications from women, Aboriginal Peoples, visible minorities, ethnic minorities, and persons with disabilities.
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