Concordia University

Job description

Candidates will receive an email confirmation when submitting their application online. However, only candidates selected for interviews will be contacted. Please allow one (1) working day from the time you send in your application to receive an email confirmation.



Posted on: March 27, 2019
Deadline: April 9, 2019
Grade: 12


Repost. This posting represents a maternity leave replacement effective until June 1, 2020.


Reporting to the Director of Communications, Advancement and Alumni Relations (AAR), the incumbent is responsible for promoting AAR and Concordia initiatives. He/she is responsible for the strategic use and production of electronic media to promote the institution to all key stakeholders to ensure meaningful online interactions among stakeholders and between stakeholders and the institution.

Primary responsibilities

  • Work with staff in other AAR units, colleagues from University Communications Services and faculty development offices and alumni volunteers to develop social media and editorial content (online and print) and manage projects related to electronic media.
  • Write, edit and produce content for AAR publications: monthly Accent e-newsletter as well as Concordia University Magazine and NOW faculty, staff, student and external newsletters.
  • Produce stewardship materials such as letters, commemorative booklets or special reports to further engage major donors; work closely with director, fundraising team and sector VP to meet goals; draft related correspondence for university leaders.
  • Collaborate with subject-matter experts to design and develop web-based services, online community, promotional videos and presentations.
  • Act as communications lead for Annual Giving platforms such as Fund One, Community Campaign and Shuffle; lead in the creation of online promotional content, editorial content, marketing emails and social media traffic.
  • Develop and monitor key web performance indicators (e.g., web site usage goals, operational objectives and strategic approach), analyze site traffic data, provide usage reports and advise management on content strategies for increasing site traffic and repeat visitors.
  • Develop and update all electronic content through consultation with stakeholders across the university.
  • Produce monthly alumni e-newsletter. Advise on scheduling and segmentation of marketing emails to key stakeholders.
  • Oversee ongoing development and promotion of alumni online mentor program and other affinity programs.
  • Oversee selection, integration, testing, implementation and management of social networking software (e.g., online community). Post daily news about the university and specifically news from Advancement and Alumni Relations.
  • Manage search engine listings and identify web links and other promotional opportunities that raise awareness of alumni and donor relations activities and generate leads.


  • Bachelor’s Degree in Communications, Journalism, English, Marketing or a related field; and two to four years of experience using web and electronic media.
  • Minimum 2 years working in the alumni relations/advancement field, as well as demonstrated knowledge of fundraising and donor relations.
  • Very good knowledge (Level 5) of spoken and written English to write and edit content; basic knowledge (Level 3) of spoken French to communicate with the university community and external service providers.
  • Good knowledge (Intermediate Level) of Word (to do mail merges), Excel (to create graphics using data in spreadsheets and incorporate graphics into other programs), and PowerPoint (to create templates) in a Windows environment.
  • Demonstrated knowledge of current Web 2.0 standards and electronic media laws.
  • Demonstrated ability to work in both Mac and PC environments.
  • Knowledge of Dreamweaver, Photoshop.
  • Full understanding of social media platforms.
  • Excellent interpersonal and communications skills, ability to work independently as well as in a team and to interact effectively with alumni and other volunteers.
  • Excellent problem-solving, priority setting and organizational skills.
  • Demonstrated skills in interviewing, writing, editing, and proofreading.
  • Demonstrated organizational and project-management skills, with track record for meeting tight deadlines, providing proactive responses, and performing well under pressure.
  • Availability to work outside normal working hours when required.


$65,444.99 - $78,173.81 per annum



Interested applicants must submit a curriculum vitae with a covering letter by April 9, 2019. Please click on the How to Apply button below for further instructions.

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Concordia University is committed to Employment Equity and encourages applications from women, Aboriginal Peoples, visible minorities, ethnic minorities, and persons with disabilities.

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