Concordia University

Job description

Candidates will receive an email confirmation when submitting their application online. However, only candidates selected for interviews will be contacted. Please allow one (1) working day from the time you send in your application to receive an email confirmation.



Posted on: April 12, 2019
Deadline: April 29, 2019
Grade: 12


This posting represents a maternity leave replacement effective until June 1, 2020.


Reporting to the Director, Student Academic Services (SAS) in the Dean’s Office, Faculty of Arts and Science, the incumbent recruits, counsels, and guides students from the time of application, through admission and to completion of their Arts and Science program

Primary responsibilities

  • Participate in the establishment of team objectives and operational plans for recruitment, advising, retention and readmission of the Faculty’s undergraduate students relating to academic programs and regulations.
  • Advise undergraduate students in matters relating their academic pursuits and career aspirations.
  • Evaluate students’ academic records for degree and program requirements.
  • Present and handle complex requests from individual students to the: Student Request Committee, Honours Request Committee and any other related committee(s) that may be created.
  • Counsel/inform departmental advisors, chairs, staff members, and the student population about academic programs, rules and regulations.
  • Provide registration assistance to and resolve registration problems for students and departmental academic advisors, chairs and staff members.
  • Provide advice to and counsel students with academic problems.
  • Participate in the training and support for departmental advisors, chairs, faculty and staff members on advising and retention of undergraduate students.
  • Provide timely and appropriate responses to student requests regarding course exemption and transfer credit assessments, student exchange and any other requests for exceptions to University academic rules and regulations to students, department advisors, chairs and staff members.
  • Participate in recruitment activities and events designed to attract potential students to the Faculty and its department(s).
  • Analyze data and provide information to faculty, students and other individuals where appropriate; make recommendations to the Dean, the Director and the Associate Dean of Student Academic Services, SAS team members, and departments regarding trends, practices and procedures.
  • Represent the Student Academic Services team on various internal and external meetings and/or committees, which deal with recruitment, retention and admission of undergraduate students.
  • Evaluate/respond to requests for readmission from students in failed standing.


  • Bachelor’s Degree and two to four years of related work experience in an academic setting; previous work experience in the area of student life desirable.
  • Knowledge of Canadian educational and international educational systems and of the University’s academic rules and regulations an asset
  • Good spoken knowledge (Level 4) of and written English to advise staff and students about academic programs and regulations and write documents of varying complexity; good knowledge (Level 4) of spoken and reading comprehension French; knowledge of written French an asset.
  • Good knowledge (Intermediate Level) of Word, Excel, and Access in order to create and format documents, spreadsheets, and databases; working knowledge of SIS is a definite asset.
  • Excellent interpersonal skills and the ability to deal effectively with prospective, current, and former students and alumni, with faculty and staff members, and with internal and external departments and committees.
  • Proven writing, analytical, and organization skills with the ability to work under pressure for extended periods of time, take initiative and work independently as well as in a team.
  • Proven ability to coordinate projects and work within strict deadlines.
  • Availability to work on SGW campus as required
  • Availability to work flexible hours occasionally (e.g. special events).


$65,444.99 - $78,173.81 per annum



Interested applicants must submit a curriculum vitae with a covering letter by April 29, 2019. Please click on the How to Apply button below for further instructions.

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Concordia University is committed to Employment Equity and encourages applications from women, Aboriginal Peoples, visible minorities, ethnic minorities, and persons with disabilities.

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