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MyEvents confirmation time streamlined

Internal space bookings will be confirmed within 2 business days of request as of October 24
October 22, 2014
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Get your booking confirmation faster!

The talented staff at Hospitality Concordia has streamlined the room-booking process to enable the confirmation of space within two business days.

The quick turnaround will allow event organizers to proceed with making other arrangements necessary for holding a successful event, such as event promotion, where timing can be critical.

The streamlined process is only for internal bookings made by current Concordia staff, faculty and students, and does not apply to external bookings. Additionally, students must make their bookings through a student group recognized by the Dean of Students Office, as outlined in Policy PRVPA-10.

"Our objective was to review the room-booking guidelines in order to shorten the processing confirmation time. We want to be more responsive to our clients' needs," explains Marie-Josée Allard, director of Hospitality Concordia.

When a Concordia staff, faculty or student requests the use of a room on campus, the booking will be confirmed within 48 hours. | Photo: Concordia University

"It could take more than 2 business days for classroom requests,” says Allard. “This is because we have to wait for the Office of the Registrar to complete their class assignments first."

The streamlined process doesn't mean less lead time is required to book a space. Some venues may still require as many as 20 days' advance notice. For example, it takes up to 20 days to obtain the necessary permit for self catered events (with “high risk” food) from the Ministère de l’Agriculture, des Pêcheries et de l’Alimentation du Québec (MAPAQ), and up to 15 days to obtain an alcohol permit from the Régie des alcools, des courses et des jeux. Other possible reasons for a longer lead time include:

  • a requirement for multiple venues
  • complex room set-ups and audio visual requirements
  • professional assistance needed for the event (e.g. projectionist)
  • rental of equipment
  • multiple catering services

Planning an event? Ensure its success by checking out the MyEvents manual. The step-by-step instructions will guide you to the appropriate forms and information.

 



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