Obtaining accurate information during a crisis can be a challenge, this is why the university will utilize a variety of methods to alert and keep the university community informed of emergency situation as well as the impact, if any, on university operations.
Depending on the magnitude of the emergency, a single method or combination of methods may be used. This may include but is not limited to: building public address systems, e-mail, the university home and portal pages, emergency information line, text messaging, Twitter and the university emergency notification system.
Text messaging is a quick and efficient way to receive information concerning an emergency situation on campus. To register a cell phone to receive text messages, go to www.myconcordia.ca/ and select “messaging” from the menu. The university text messaging system uses the following short code (62424). Note that text messages may take up to one hour to reach all recipients during a large messaging campaign.
Concordia emergency notification system is an automated system used to notify university staff and faculty of an emergency situation or significant disruption to university operations. The system functions on several platforms, placing calls to office phones, cell phones, home phones as well as sending e-mail messages to your university and personal e-mail address.
The notification system utilizes the contact information you have provided in your Human Resources profile. To validate or update your contact information, simply log in to www.myconcordia.ca/, select Employee Self Service>MyHR Profile>Myempath>Personal>Contacts. Remember to also validate your office location and office extension number as well. The system is updated several times during the year.
Calls from the notification system will display 514-848-8800 and e-mails will originate from firstname.lastname@example.org. You may also call the same number (514-848-8800) to hear information and instructions related to a significant emergency or building closure on campus.
This system is part of a building's fire alarm system and will be used to communicate an emergency situation in the building or in close proximity to the building. If a building evacuation becomes necessary the P.A. will be used with the fire alarm system. In the event of a shelter in place emergency, only the P.A. system will be used and no fire bells will be heard. It is often the first system activated during an emergency.
The emergency management team also uses the following Twitter and Facebook accounts to post information related to significant emergency situations on or near campus: