Concordia University

http://www.concordia.ca/content/concordia/en/cce/courses/innovation-entrepreneurship.html

INNOVATION & ENTREPRENEURSHIP

Upcoming courses and workshops

INTRO TO BIG DATA BUSINESS CASES AND DATA COLLECTION

CEBD 1150

Type

course

Duration

30h

*VID* *KEYB* You're interested in Big Data software systems and technology, clearly, or you wouldn't be reading this. But if you're more interested in harnessing those tools to achieve specific business objectives, this course is for you. It will start with an overview of the most and least successful big data projects in all industries, helping you understand the dos and don’ts that make a data science project successful. You'll also have the chance to imagine and design your own project. In the second part of the course, you'll learn how to identify, collect, and transform data from internal and external sources. This is the first of three courses that will lead to your certificate in Big Data Business Analytics and Visualization. So, are you in? *CNT* This course is a great way to help you: • Understand the business issues solved by Big Data; • Build a data pipeline to help you feed your Big Data project; • Understand the Dos and Don'ts that make a data science project successful; • Imagine and design your own data science project; • Work on structured and unstructured data from social networks using an ETL tool. *APP* In this course, you'll gain real-world knowledge, experience and insights through lectures from experienced pros who'll show you the ropes. More excitingly, you'll learn through hands-on projects using the most powerful equipment and the very latest software like data transformation tools, NoSQL and Hadoop, Data Visualization and Data Storytelling tools. You can't get skills like this on YouTube. Basic knowledge of Excel and/or SQL is highly recommended. Note that you will be required to do 5-10 hours of work per week outside of class time. Those with little to no prior knowledge will require more time to gain familiarity with the concepts. *WHO* • Anyone who wants to learn the fundamentals of Big Data. • Students who want to work in Big Data / Data Science for a large- or medium-sized company. • Students who want to create their own startup in Data Science / Big Data. • Employees in the business-intelligence field who want to upgrade their skills or broaden their horizons. • Employees or students who want to become Data Scientists.

INTRO TO BIG DATA TECHNOLOGY

CEBD 1160

Type

course

Duration

30h

*VID* *KEYB* Reader, let me introduce you to Big Data. Big Data, meet Reader. Actually, there's a bit more to it than that. Big Data systems involve a wide range of technologies that can only be understood when you master the underlying technical concepts. And that's why you need this course. Here, you'll learn about the basic technologies required to develop Big Data analytics solutions and deploy them at scale. You'll spend some time with the concept of virtualization and you'll have an overview of programming techniques and languages used for big data analytics. Once you've finished this course, you can take a moment to congratulate yourself before you dive into even bigger data on the path to completing your certificate. *CNT* This course is a great way to help you: • Gain a practical understanding of the challenges in Big Data analytics; • Understand the main elements of computer architectures; • Acquire basic proficiency with the Linux operating system to deploy and run Big Data systems; • Learn basic programming skills to develop Big Data analytics solutions. *APP* This course employs project-based learning that's focused on the acquisition of practical, real-world skills and not just theory. You'll be taught in our computer labs by an industry pro using state-of-the-art technologies, software and equipment. Basic knowledge of SQL, Python and/or R is highly recommended. Note that you will be required to do 5-10 hours of work per week outside of class time. Those with little to no prior knowledge will require more time to gain familiarity with the concepts. *WHO* • Individuals who want to improve the performance of their organization by harnessing Big Data. • Professionals who want to leverage data for better decision-making. • Entrepreneurs with projects that could benefit from data analytics. • Students in fields like geography, biology, psychology, humanities or any other field with big data. • IT professionals who want to transition to Big Data from more traditional sectors.

BIG DATA STORAGE

CEBD 1250

Type

course

Duration

30h

*VID* *KEYB* Glad to see you back! The world is in dire need of people like you who can tap into Big Data and use it to solve real business challenges. And that's exactly what you'll do in this course. You'll learn how to create a data lake from Big Data (Really? "Data lake?" Don't worry, it'll become apparent later on). Then you'll learn how to identify and collect structured and unstructured data and store it into a NoSQL / Hadoop infrastructure. And once you've learned how to do that, you'll be two thirds of the way to earning your certificate of Big Data Business Analytics and Visualization and opening the doors to your new career. There's no time to waste, let's get to it! *CNT* This course is a great way to help you: • Discover how to create a data lake from Big Data sources; • Compare different types of NoSQL storage architectures and solutions; • Use Hadoop to store structured and unstructured data. *APP* In this course, you'll gain real-world knowledge, experience and insights through lectures from experienced pros who'll show you the ropes. More excitingly, you'll learn through hands-on projects using the most powerful equipment and the very latest software like data transformation tools, NoSQL and Hadoop, Data Visualization and Data Storytelling tools. You can't get skills like this on YouTube. Basic knowledge of SQL is highly recommended. Note that you will be required to do 5-10 hours of work per week outside of class time. Those with little to no prior knowledge will require more time to gain familiarity with the concepts. *WHO* • Students who completed CEBD 1150 and want to continue their studies. • Anyone who wants to learn the fundamentals of Big Data. • Students who want to work in Big Data / Data Science for a large- or medium-sized company. • Students who want to create their own startup in Data Science / Big Data. • Employees in the business-intelligence field who want to upgrade their skills or broaden their horizons. • Employees or students who want to become Data Scientists.

BIG DATA VISUALIZATION AND STORYTELLING

CEBD 1251

Type

course

Duration

30h

*VID* *KEYB* Awesome. In the first two courses, you learned how to collect and store Big Data. Now comes the fun part: mining that data for gold and then spinning that gold into compelling business stories that captivate and convince. In this course, you'll use sophisticated data-visualization tools to understand data and share information with others. You'll also learn how to manage a Big Data science project from beginning to end, and that's exactly what they'll want you to be doing in your next job. This is the third and final course, where all your hard work pays off and you earn your Certificate of Business Analytics and Visualization. Props to you! *CNT* This course is a great way to help you: • Learn how to transform data into insights; • Translate business needs into data analysis and visualize it with best-in-class graphics; • Assemble graphics, maps and numbers into stunning stories; • Learn how to manage a Big Data project. *APP* In this course, you'll gain real-world knowledge, experience and insights through lectures from experienced pros who'll show you the ropes. More excitingly, you'll learn through hands-on projects using the most powerful equipment and the very latest software like data transformation tools, NoSQL and Hadoop, Data Visualization and Data Storytelling tools. You can't get skills like this on YouTube. Basic knowledge of Excel and/or SQL is highly recommended. Note that you will be required to do 5-10 hours of work per week outside of class time. Those with little to no prior knowledge will require more time to gain familiarity with the concepts. *WHO* • Students who completed CEBD 1250 and want to continue their studies. • Anyone who wants to learn the fundamentals of Big Data. • Students who want to work in Big Data / Data Science for a large- or medium-sized company. • Students who want to create their own startup in Data Science / Big Data. • Employees in the business-intelligence field who want to upgrade their skills or broaden their horizons. • Employees or students who want to become Data Scientists.

BIG DATA ANALYTICS

CEBD 1260

Type

course

Duration

30h

*VID* *KEYB* Get ready to delve into the core concepts and implementation of Big Data analytics. What does that mean exactly? Well, based on practical examples from well-known systems like Netflix, YouTube or Twitter, your instructor will describe some fascinating Big Data problems, introduce the standard algorithms used to address them, and present libraries used to implement those algorithms. You'll cover topics like mining of frequent item sets, clustering, stream analysis, similarity search, machine learning and recommendation systems. This course will take you two thirds of the way to earning your Big Data certificate. And that's a very big deal. *CNT* This course is a great way to help you: • Understand the broad classes of methods used to address big data challenges; • Learn the main algorithms to implement those methods; • Apply those algorithms on realistic problems using existing software libraries. *APP* This course employs project-based learning that's focused on the acquisition of practical, real-world skills and not just theory. You'll be taught in our computer labs by an industry pro using state-of-the-art technologies, software and equipment. Basic knowledge of statistics and probability is highly recommended. Note that you will be required to do 5-10 hours of work per week outside of class time. Those with little to no prior knowledge will require more time to gain familiarity with the concepts. *WHO* • Students who completed CEBD 1160 and want to continue their studies. • Individuals who want to improve the performance of their organization by better harnessing Big Data. • Professionals who want to leverage data for better decision-making. • Entrepreneurs with projects that could benefit from data analytics. • Students in fields like geography, biology, psychology, humanities or any other field with big data. • IT professionals who want to transition to Big Data from more traditional sectors.

BIG DATA INFRASTRUCTURE

CEBD 1261

Type

course

Duration

30h

*VID* *KEYB* So, you had your introduction to Big Data, then you learned all about analytics. Now it's time to look at the systems you'll need to manage all that data and make sense of it. In this course, you'll review the state-of-the-art infrastructures used for high-performance storage and processing of data. You'll study distributed systems like Hadoop, NoSQL database systems like Mongo DB, as well as clusters and clouds, like Amazon EC2 and Microsoft Azure. You'll also use programming models like Hadoop MapReduce and Apache Spark to leverage those systems. If technical talk like that gets your heart racing, this is definitely the course for you. It's also the last course you'll need to earn your Big Data Certificate. Don't stop now, you're almost there! *CNT* This course is a great way to help you: • Understand the core infrastructure concepts to deploy Big Data applications at scale; • Acquire practical expertise with those concepts using state-of-the-art cloud systems; • Deploy the analytics solutions reviewed in CEBD 1260, at scale, on those cloud systems. *APP* This course employs project-based learning that's focused on the acquisition of practical, real-world skills and not just theory. You'll be taught in our computer labs by an industry pro using state-of-the-art technologies, software and equipment. Knowledge of SQL, Python and/or R and software development is highly recommended. Note that you will be required to do 5-10 hours of work per week outside of class time. Those with little to no prior knowledge will require more time to gain familiarity with the concepts. *WHO* • Students who completed CEBD 1260 and want to continue their studies. • Individuals who want to improve the performance of their organization by better harnessing Big Data. • Professionals who want to leverage data for better decision-making. • Entrepreneurs with projects that could benefit from data analytics. • Students in fields like geography, biology, psychology, humanities or any other field with big data. • IT professionals who want to transition to Big Data from more traditional sectors.

INTRO TO BUSINESS

CEBU 1150

Type

course

Duration

40h

*VID* *KEYB* The expression "You're in business" means everything's in great shape. In the real business world, that only happens when you've mastered the essentials. And this course is a great place to start. Your instructor has the hands-on experience to teach you about the principal functions of business, its organizational aspects, the elements of business that are controllable, and more importantly, those that aren't. You'll develop your business language and learn the essentials of entrepreneurship. Seriously, if you want a career in business, either for a company or yourself, don't miss this first crucial step. *CNT* This course is a great way to help you: • Explain the various business functions and how they relate to day-to-day activities of the organization • Apply business concepts in a real-world managerial and/or entrepreneurial context; • Analyze, plan for, and respond to the uncontrollable environments that impact an organization; • Recognize and consider the ethical and social implications of decision-making. *APP* As in the workplace, teamwork is key here. Sure, there will be engaging assignments and activities, but you'll also form ad-hoc teams to discuss real-world subjects presented by business experts. You'll formulate strategies to solve problems or seize opportunities. Above all, you'll have ample chance to contribute personally to the process. Participation is paramount. NEW: As of fall 2018, this course will be blended, so you can take your learning to a new height with 10-hours of online content and interaction. *WHO* • Students who want an introduction to the essentials of business. • Students who want to pursue a career in any type of business. • Budding entrepreneurs who want to get off on the right foot. • Anyone who wants to learn more about organizational structures. • Foreign business students who want to improve their North American business vocabulary and understanding.

CROSS-CULTURAL MANAGEMENT

CEBU 1160

Type

course

Duration

40h

*VID* *KEYB* Montréal is truly a cosmopolitan city, with highly diverse cultures coming together in the workplace and people from here travelling abroad to work. It's a vital source of enrichment, but it's also one that has its challenges. You might already be familiar with them. If that's the case, this is the perfect course. In it, you'll learn about the cultural dimensions involved in managing a diverse work setting, integrating into a foreign work setting, communicating with foreign business associates effectively and with sensitivity, and successfully navigating culture shock and the related stress when you return home. In short, you'll learn about respect, and that's a vital asset in any organization. *CNT* This course is a great way to help you: • Train, motivate and lead in a diverse workplace setting; • Prepare for work in a company with opportunities to conduct business abroad; • Employ appropriate and effective communication styles, given specific cultural contexts; • Negotiate effectively in a cross-cultural teams or settings; • Heighten awareness of cultural differences in working abroad; • Anticipate and control for culture shock in the workplace. *APP* As in the workplace, teamwork is key here. Sure, there will be engaging assignments and activities, but you'll also form ad-hoc teams to discuss real-world subjects presented by business experts. Besides, this course is blended, so you can take your learning to a new height with 10-hours of online content and interaction. You'll formulate strategies to solve problems or seize opportunities. Above all, you'll have ample chance to contribute personally to the process. Participation is paramount. *WHO* • Students who want an introduction to managing diversity in the workplace. • Anyone working in or considering a career in HR or employee training. • Students who want to pursue a career in any type of business. • Students or employees who are planning a move to a new culture. • Public speakers who want to better understand culturally diverse audiences. • Anyone who has to negotiate with people from another culture. • Foreign business-students who want to improve their North American business culture.

BUSINESS ACCOUNTING

CEBU 1170

Type

course

Duration

40h

*VID* *KEYB* Poor accounting skills can lead to heavy losses and far, far worse. In this course, the numbers add up to a distinct gain for you, no matter what type of business you might go into. You'll learn the fundamentals of basic accounting principles and statements, and you'll better understand the role of accounting information as it relates to decision-making (we could all use that!). You'll gain competency in journal-entry processing and in the preparation and interpretation of income statements, balance sheets and more. And that can only help your bottom line. *CNT* This course is a great way to help you: • Analyze business transactions; • Record financial transactions using journal entries; • Prepare adjusting and closing entries; • Prepare financial statements and bank reconciliations. *APP* As in the workplace, teamwork is key here. Sure, there will be engaging assignments and activities, but you'll also form ad-hoc teams to discuss real-world subjects presented by business experts. Besides, this course is blended, so you can take your learning to a new height with 10-hours of online content and interaction. You'll formulate strategies to solve problems or seize opportunities. Above all, you'll have ample chance to contribute personally to the process. Participation is paramount. *WHO* • Students who want an introduction to the fundamentals of business accounting. • Students who want to pursue an accounting education or a career in any type of business. • Budding entrepreneurs who want to get off on the right foot. • Foreign business students who want to understand the principles of business accounting in Canada.

BUSINESS LAW

CEBU 1180

Type

course

Duration

40h

*VID* *KEYB* Before you sign on the dotted line, you might want to read the contract. And before you do that, you might want to take this course. In it, you'll learn about the general and emerging legal principles that apply to business in Québec and Canada. You'll develop your ability to identify and analyze those legal issues that are pertinent to your day-to-day business transactions and relationships. In short, you'll learn how to stay on the right side of the law. By the way, if you're looking for fine print, you won't find any here. *CNT* This course is a great way to help you: • Identify and produce a binding and enforceable contract; • Employ the relevant articles of the Civil Code of Québec as they apply to specific business scenarios; • Determine the most suitable form of business ownership for a new or existing enterprise; • Develop legally acceptable employment conditions in the workplace. *APP* Your classes will consist of lectures and dynamic discussions on emerging legal topics presented by an experience business lawyer. You'll be strongly encouraged to participate, share your point of view and make your case. This course is blended, so you can take your learning to a new height with 10-hours of online content and interaction. *WHO* • Students who want an introduction to the essentials of business law. • Students who want to pursue a career or studies in any type of business. • Budding entrepreneurs who want to understand business law and reduce their liability. • HR employees and business owners who want to understand the law in the context of the workplace. • Banking or engineering employees who want to move up through the ranks. • Young students considering law school and looking for a stepping-stone. • Anyone who might have to enter into a business contract. • Anyone who wants to learn more about organizational structures. • Foreign business students who want to learn the basics of Québec Civil code as it relates to business.

INTRO TO HUMAN RESOURCES

CEHR 1150

Type

course

Duration

40h

*VID* *KEYB* There is far more to Human Resources than just hiring employees. In fact, it's a profession that covers everything from staff selection, orientation and training, to wage and salary administration, benefits management and pension plans. And you'll learn all about those subjects and more in this engaging course. You'll be introduced to the critical components of HR management, you'll acquire the skills and knowledge you need to effectively manage employment relationships, and you'll develop your ability to perform the functions of a human resource professional. Then you can do the hiring. *CNT* This course is a great way to help you: • Assess human resources problems within the context of the organization; • Develop recruitment, selection, orientation, and training plans; • Implement an effective performance evaluation system; • Create an equitable compensation system; • Develop human resources communications skills. *APP* As in the workplace, teamwork is key here. Sure, there will be engaging assignments and activities, but you'll also form ad-hoc teams to discuss real-world subjects presented by business experts. You'll formulate strategies to solve problems or seize opportunities. Above all, you'll have ample chance to contribute personally to the process. Participation is paramount. NEW: As of fall 2018, this course will be blended, so you can take your learning to a new height with 10-hours of online content and interaction. *WHO* • Students who want an introduction to the essentials of human resources. • Students who want to pursue studies in human resources. • Anyone who wants a career in human resources. • Budding entrepreneurs who want to understand how to hire and retain employees. • Foreign business students who want to improve their understanding of Canadian human resources. • Any employer or employee who wants to understand the basics of human resources.

LABOUR LAW

CEHR 1240

Type

course

Duration

40h

*VID* *KEYB* It's hard to stand up for your rights if you don't know what they are. But not to worry. This course will introduce you to the Québec Labour Code and the Labour Standards Act, the legal regulations, rights and obligations that define the employer-employee relationship, employment contracts, how disputes and grievances are settled and more. You'll acquire the knowledge and skills to apply legislation in your workplace, create a safe, secure, non-discriminatory workplace, protect privacy and ensure legal compliance. It's a compelling course that any employer or employee can benefit from. On that point, we rest our case. *CNT* This course is a great way to help you: • Identify the essential elements of individual and collective contracts of employment, and the rules set by the Québec Labour Code; • Apply and respect the Québec labour legislation that regulates contracts of employment; • Apply and respect the procedure for settling disputes and grievances; • Contribute to the establishment of a workplace that adheres to Québec labour legislation. *APP* Your classes will consist of lectures and dynamic discussions on emerging topics from business law presented by an experience lawyer. You'll be strongly encouraged to participate, share your point of view and make your case. This course is blended, so you can take your learning to a new height with 10-hours of online content and interaction. *WHO* • Students who have completed CEHR 1150 and want to continue their studies. • Students who want an introduction to the essentials of labour law. • Students who want to pursue studies in human resources or law. • Anyone who wants a career in human resources. • Any employer or employee who wants to understand the basics of labour law. • Foreign business students who want to improve their understanding of Canadian labour law.

ENTREPRENEURIAL STRATEGIES AND PRACTICES

CENT 1250

Type

course

Duration

40h

*VID* *KEYB* Right. So you took Business Essentials and now you want to go further. Smart move. Because somewhere between 70 to 80% of new businesses fail. And most of the time, it's because of poor planning or lack of knowledge. This course can go a long way to helping you ensure success. Here, the focus is on strategic development for entrepreneurial ventures. Strong emphasis is placed on tactical application. Case studies and analyses are used to study best business practices for both new companies and recent start-ups. Once you've finished this class, you'll be ready for more courses, each of which will increase your chances of starting a business and staying in business. *CNT* This course is a great way to help you: • Identify and correct problems faced by small businesses and entrepreneurial ventures; • Design promotional, pricing, branding, distribution, human resource, financing, growth and exit strategies while abiding by budgetary guidelines; • Appraise effectiveness of marketing and business plans; • Present a compelling plan of action using current technology. *APP* As in the workplace, teamwork is key here. Sure, there will be engaging assignments and activities, but you'll also form ad-hoc teams to discuss real-world subjects presented by business experts. You'll formulate strategies to solve problems or seize opportunities. Above all, you'll have ample chance to contribute personally to the process. Participation is paramount. *WHO* • Students who have completed CEBU 1150 and want to continue their studies. • Student who want an introduction to entrepreneurial strategies. • Students who want to pursue studies in business. • Students who want to go into business later on. • Budding entrepreneurs who want to equip themselves with the knowledge and skills to succeed. • Anyone working in a small- to medium-sized business. • Members of the chamber of commerce. • Young lawyers, bankers or bank employees. • Newcomers to Canada or foreign business students who want to improve their understanding of Canadian business.

CREATING A BUSINESS PLAN

CENT 1350

Type

course

Duration

40h

*VID* *KEYB* This is where it all comes together. You've completed a number of courses in business basics. You've got a great idea for a new business venture. And now, you want to bring that idea to life. Not so fast. Your investors and the bank are both going to want a business plan. And this course will teach you how to write one. In 40 short hours, you'll gain the expertise you need to develop a professional, bank-ready business plan and the opportunity to hone the presentation skills you'll need to justify its merit to a panel of experts. It's an invaluable learning experience, one that budding entrepreneurs like you can't afford to miss. *CNT* This course is a great way to help you: • Develop all the components of a professional business plan; • Analyze and critique business plans constructively; • Present a business plan in a compelling manner; • Anticipate and respond to critiques against your business plan. *APP* As in the workplace, teamwork is key here. Sure, there will be engaging assignments and activities, but you'll also form ad-hoc teams to discuss real-world subjects presented by business experts. You'll formulate strategies to solve problems or seize opportunities. Above all, you'll have ample chance to contribute personally to the process. Participation is paramount. *WHO* • Students who have completed CEBU 1170, CENT 1240 and CENT 1340 and want to continue their studies. • Students who want more advanced business studies. • Students who want to go into business later on. • Budding entrepreneurs who want to equip themselves with the knowledge and skills to succeed. • Anyone who works in a small- to medium-sized business. • Members of the chamber of commerce. • Young lawyers, bankers or bank employees. • Newcomers to Canada and foreign business students who want to improve their understanding of Canadian business practices.

SOCIAL MEDIA - STRATEGIES & ROI

CEPR 225

Type

course

Duration

20h

*VID* *KEYB* This course is the follow-up to CEPR 125, which you probably really liked. No wonder. It turned something you use all day long into skills that can last a lifetime. In this course, you'll deepen your understanding of the elements required in designing a successful social media campaign. And that means ROI: return on investment. You'll keep up to date with best practices and strategies as you develop a comprehensive social media strategy to market a business or organization using social ads, supporting systems and advanced strategies on all the most popular social media sites. And that will give you a very distinct advantage. *CNT* This course is a great way to help you: • Conduct a social media audit; • Design a social media strategy and innovative campaigns; • Develop a content strategy and tracking mechanism via an editorial calendar; • Leverage social advertising to meet strategic goals; • Use social analytics to measure ROI using platform insights and Google analytics. *APP* In this program, you'll gain real-world knowledge, experience and insights through hands-on training from industry experts with a wealth of experience. Individual and group activities are very hands-on, bridging the gap between theory and practice. *WHO* • Students who completed CEPR 125 and want to continue their studies. • Anyone who wants to learn the fundamentals of social media. • Students who want to work in public relations, advertising, website creation, management, or virtually any other field that communicates online. • Public relations professionals who want to broaden their own reach or that of their clients. • Students moving onward to an academic path in the web world. • Employees in marketing, communications or sales who want to refresh their skills or open new horizons. • Small-business owners or association members who manage their own communications. • Website owners/managers who want to maximize their reach on the web.

Millennials and Recognition in the Workplace

CEPS 1027E

Type

workshop

Duration

*VID* *KEYB* A pat on the back and a "way to go!" don't cut it anymore. Today's younger workers are motivated by different forms of recognition. In this "don't miss" workshop with industry experts Sonya Desautels and Virginie Bernal, you'll gain critical insights into what motivates younger employees, forming closer, more productive, more lasting business relationships that ultimately lead to a more effective organization. A shift has happened in the workplace. Your key to success is recognizing it and getting onboard. The sooner, the better. *CNT* This workshop will empower you to: • Explore new concrete forms of employee-recognition for younger generations; • Develop an ideal relationship model for managers and younger employees, one that's more suited to today's realities; • Gain better understanding about what motivates today's generation; • Identify and prioritize new attitudes and behaviours that take into account the needs and mindsets of younger generations; • Create a step-by-step personalized action plan to favour effective recognition of younger-generation employees in the workplace. *APP* This workshop is based on an optimized practical approach that stimulates creative thinking based on active learning, self-assessment activities, demonstrations, individual exercises and proprietary tools combining neuro-linguistic programming (NLP), innovation and creativity. The workshop is 100% participative, interactive, fun and sometimes disruptive. *WHO* • Leaders, managers and key influencers who want to understand what it takes to motivate younger generations with effective recognition. • Employees at any level who want to gain recognition skills to help themselves and younger workers with their professional development. • Employers who want to give their employees a great learning opportunity that will contribute to the success of their organization. We're flexible. That means this workshop can be offered in English or French and can be customized for corporate groups and offered on the date of your choosing, in your office or in one of our campus locations. *ADD* 1) Registration fee includes course materials, lunch and refreshments. 2) In the event we don’t have enough participants, the workshop will be cancelled and you will, of course, be reimbursed in full. *TR* [IMAGE_C:/content/dam/cce/images/trainers/Sonya_Desautels.jpg|Sonya Desautels] [IMAGE_C:/content/dam/cce/images/trainers/Virginie_Bernal.jpg|Virginie Bernal] Sonya Desautels & Virginie Bernal
Certified Corporate & Personal coaches (N.L.P.) | Transformational leaders Creative and dynamic entrepreneurs and co-founders of ENIGM group, Sonya and Virginie are known as passionate women of action with solutions to effect behavioural change. Their mission is to unite not only organizations with people, but people with their true inner selves. They cumulate a rich experience of over 40 years in strategic roles as entrepreneurs, business owners and high-level managers. Their clients benefit from their vast experience in organizations of every size, and their deep understanding of business and human challenges. Their professional mission is to bring enjoyment, simplicity and accessibility to the experience of behavioural change through a pragmatic, playful and innovative approach. And that's precisely what they're recognized for.

Maximize Your Influential Power

CEPS 1029E

Type

workshop

Duration

*VID* *KEYB* Do you have the impact you need at work? Do you know how to develop something as intangible as influence? In this workshop, you will develop your power to persuade, your ability to negotiate and your capacity to build allies, all of which will increase your influence. That is the essence of leadership. Whatever the role you play in your organization, Sophie Lemieux will help you come out of this workshop with concrete skills to position yourself, express your opinion strategically and rally people so you can build better business relationships and increase your overall success. *CNT* This workshop will empower you to: • Explore the concepts of personality, behaviour and power; • Identify and understand political games and the role of different actors in your workplace; • Learn to position yourself to gain credibility and practice addressing your point of view to build commitment; • Assess your strengths and weaknesses and understand emotional intelligence concepts; • Develop concrete strategies to increase your influence in hierarchical relationships and other business relationships; • Discover ways to redefine an objective to positively rally people around an idea. *APP* This workshop is based on an optimized practical approach that mixes active learning, self-assessment activities, demonstrations and individual exercises. In short, you’ll learn by doing and sharing. *WHO* • Employees and managers seeking professional growth and success. • Entrepreneurs or freelancers wanting to increase their positive impact with their business relationships. • Employers who want to give their employees a great learning opportunity that will contribute to the success of their organization. We're flexible. That means workshops can be customized for corporate groups and offered on the date of your choosing, in your office or in one of our campus locations. *ADD* 1) Registration fee includes course materials, lunch and refreshments. 2) In the event we don’t have enough participants, the workshop will be cancelled and you will, of course, be reimbursed in full. *TR* [IMAGE_C:/content/dam/cce/images/trainers/Sophie_Lemieux.jpg|Sophie Lemieux] Sophie Lemieux
MBA | C.Adm | C.M.C. President of Solem Management, Sophie Lemieux is a member of the Chartered Administrators of Québec (C. Adm). She holds an MBA, a Certified Management Consultant title (C.M.C) and a Registered Corporate Coach title (RCC TM). She has over 15 years of experience in the management of multidisciplinary teams, project management, training & coaching and business development. Simply put, Sophie will help you amp up your game.

Stimuler son intelligence sociale et émotionnelle

CEPS 1032F

Type

workshop

Durée

*VID* *KEYB* Outre les diplômes et les aptitudes techniques que les professionnels doivent posséder dans le marché actuel, l’importance de l’intelligence émotionnelle et sociale est de plus en plus reconnue. La maîtrise des émotions et la perception des signes sociaux ont une incidence importante sur le climat d’une entreprise, sur sa productivité et sur son rendement général. L’atelier propose des stratégies simples, pratiques et efficaces qui permettent aux professionnels de sillonner les eaux des relations en milieu de travail. *CNT* Au cours de la formation, les participants effectueront les tâches suivantes : • comprendre les éléments théoriques et pratiques qui composent l’intelligence sociale et émotionnelle; • comprendre l’incidence de l’intelligence sociale et émotionnelle, de la gestion du stress, des changements de comportements, des processus de communication et des relations interpersonnelles; • acquérir des stratégies pour stimuler l’intelligence sociale et émotionnelle; • établir un plan d’action sur l’intelligence sociale et émotionnelle pour les professionnels. *APP* Méthode pratique optimisée étayée de différentes stratégies pédagogiques fondées sur l’apprentissage par l’action, les démonstrations et les exercices. *WHO* • Les employés désireux de gravir les échelons de leur carrière professionnelle. • Toute personne ayant des difficultés avec ses propres émotions ou des difficultés à gérer les émotions de ses collègues. • Les employeurs désireux d’offrir à leurs employés une excellente occasion d’apprentissage qui fera une bonne différence dans leur efficacité au travail. La formation peut être adaptée pour un groupe de participants issus d’une même entreprise. *ADD* 1) Les frais d'inscription comprennent le matériel de cours, le repas du midi et les pauses café. 2) Le séminaire pourrait être annulé si un nombre minimum de participants n'est pas atteint. Si tel est le cas, les participants seront remboursés en totalité. *TR* [IMAGE_C:/content/dam/cce/images/trainers/Kathryn_Peterson.jpg|Kathryn Peterson] Kathryn Peterson Think on your feet® | Skilled Presenter™ | HBDI®| PassionWorks™ Mme Kathryn Peterson, reconnue comme dynamique pendant les activités de formation, les conférences et les séances de coaching, se spécialise dans les domaines de la communication, des aptitudes de présentation et de gestion du stress et des personnalités difficiles. Elle possède de nombreuses années d’expérience comme conseillère auprès des personnes et des groupes issus de différents milieux et secteurs. Elle a publié son propre livre intitulé OSER avec ceux qui nous compliquent la vie. « Habituellement, mes séances de formation et de coaching permettent aux personnes d’être enthousiastes et de s’engager plus que jamais auprès de leurs organismes. »

How to Transition from Team Member to Team Leader

CEPS 1073E

Type

workshop

Duration

14h

*VID* *KEYB* If it were easy to be an effective manager or supervisor, bookstores would have an awful lot of empty shelves. The truth is, it's an acquired skill, something you learn from the experiences of seasoned professionals like Sophie Lemieux and Kathryn Peterson. In their two-day workshop, you'll learn the conceptual and personal abilities you need to influence and lead individual employees and teams. You'll improve your self-awareness, active listening, communication and assertiveness—four vital keys to success. Most of all, you'll leave the workshop with greater enthusiasm and the confidence you need to improve your performance as a supervisor or a manager. Ready for the challenge? *CNT* This 2-Day workshop will empower you to: • Develop your managerial skills; • Learn concrete methodology to boost performance and motivation in your teams; • Acquire the skill set and plans of action you need to become a better supervisor; • Practice self awareness and active listening. *APP* This workshop is based on an optimized practical approach that mixes active learning, self-assessment activities, demonstrations and individual exercises. In short, you’ll learn by doing and sharing. *WHO* • Employees who want to further their careers. • Employees that will soon be promoted to a management position within an organization. • Entrepreneurs who want to better manage employees. • Managers who want to improve their skills. • Employers who want to give their employees a great learning opportunity that will contribute to the success of their organization. We're flexible. That means workshops can be customized for corporate groups and offered on the date of your choosing, in your office or in one of our campus locations. *ADD* 1) This is a 2-Day workshop 2) Registration fee includes course materials, lunch and refreshments. 3) In the event we don’t have enough participants, the workshop will be cancelled and you will, of course, be reimbursed in full. *TR* [IMAGE_C:/content/dam/cce/images/trainers/Sophie_Lemieux.jpg|Sophie Lemieux] Sophie Lemieux
, MBA, C.Adm., C.M.C. Management Consultant and President of Solem Management, Sophie is a member of the Chartered Administrators of Quebec. She holds an MBA, as well as C.M.C. (Certified Management Consultant) and an RCCTM (Registered Corporate CoachTM ) titles. She has more than 15 years of experience in management (coaching, management of multidisciplinary teams, project management, training and business development). Her leadership style is focused on positivism, dynamism, active listening, healthy stress management and adaptability. Sophie is perfectly bilingual, extremely well organized, focusing on value-added processes and she loves new challenges. *TR* [IMAGE_C:/content/dam/cce/images/trainers/Kathryn_Peterson.jpg|Kathryn Peterson] Kathryn Peterson
, Adm. A. Kathryn Peterson holds a B.A. in psycho education and has 14 years of experience working as a counselor with individuals and groups dealing with drug and alcohol addiction, gambling and homelessness. She is accredited to facilitate and distribute four internationally acclaimed training programs: Think On Your Feet®, Skilled Presenter™, HBDI® and Spark Engagement!™. As a trainer, coach and keynote speaker for the last nine years, Kathryn’s topics are communication and presentation skills, stress management, difficult personalities and emotional intelligence. Kathryn has facilitated hundreds of workshops in Canada, the United States and Europe in French and English.

Strategic Planning for Impact

CEPS 1084E

Type

workshop

Duration

*VID* *KEYB* Just winging it, eh? Good luck with that! Proper strategic planning is the key to success in the realization of just about any project. But what if you could go one step further to create a plan that really has impact? You can. Just sign up for this workshop with industry pro Nancy Lahaie! You'll learn the essentials of analyzing and strategizing like identifying your ideal customers and market drivers; how to plan effectively to impact customer experience; and how to measure, adjust and improve. If you want to maximize the impact of your strategic plans, we've got a plan: enroll in this workshop. *CNT* This workshop will empower you to: • Familiarize yourself with the steps involved in the strategic-planning process; • Understand the information required to build a thorough situational analysis; • Build strategies and an execution plan aligned with achievable KPIs (key performance indicators); • Measure marketing activities to maximize the budget and improve efforts. *APP* This workshop is based on an optimized practical approach that mixes active learning, demonstrations, sub-group discussions and individual exercises. In short, you’ll learn by doing and sharing. *WHO* • Managers and employees who want to broaden their career horizons through professional growth. • Entrepreneurs who want to build stronger, more sustainable companies. • Employers who want to give their employees a great learning opportunity that will contribute to the success of their organization. We're flexible. That means workshops can be customized for corporate groups and offered on the date of your choosing, in your office or in one of our campus locations. *ADD* 1) Registration fee includes course materials, lunch and refreshments. 2) In the event we don’t have enough participants, the workshop will be cancelled and you will, of course, be reimbursed in full. *TR* Nancy Lahaie, B.Sc., McGill Nancy is a seasoned pro with more than 20 years of marketing experience in creating and growing powerful brands with innovative strategies. She is recognized for her ability to build, mobilize and engage multi-disciplinary teams around a project, a vision and company objectives. Over the years, she has worked with both in B2B and B2C markets, in large multi-national organizations as well as small & medium enterprises (SMEs). She's an experienced consultant who that has helped companies maximize their commercial potential and she can help you elevate your brand experience.

Appliquer le modèle LEAN au travail

CEPS 1086F

Type

workshop

Durée

*VID* *KEYB* Le mode de gestion LEAN trouve ses origines au Japon, dans le système de production des véhicules de la marque Toyota. Les experts s’entendent pour dire que dans la majorité des organisations, une analyse de base permet de constater de nombreux gaspillages. Le système LEAN est un mode d’organisation du travail qui permet d’éviter tous types de gaspillage, pour une efficacité accrue. Durant cet atelier, notre expert Marc Cloutier démontrera exactement comment couper dans le gras et optimiser les performances. Seconde formation d’une série de 2 sur la gestion LEAN, l’atelier Appliquer le modèle LEAN au travail vous permettra de vous positionner comme un atout précieux dans votre entreprise. *CNT* L’atelier de formation vous invite à : • Comprendre les 7 différentes sources de gaspillage présentes dans des processus d’une organisation; • Comparer ce qui apporte de la valeur ajoutée et ce qui n’en apporte pas; • Identifier les principes fondamentaux du mode de gestion LEAN et apprendre à reconnaître ses lignes directrices et ses atouts incontournables; • Prendre conscience des bénéfices du mode de gestion LEAN; • Saisir les différences et ressemblances qui existent entre la fabrication sans gaspillage et le mode de gestion LEAN en général; • Déterminer les processus comportant un gaspillage potentiel et comment le mode de gestion LEAN peut contribuer à l’éviter; • Acquérir la confiance et les habiletés nécessaires pour planifier et implanter des pratiques de gestion LEAN dans votre organisation. *APP* Cet atelier de formation est basé sur une approche pratique optimisée qui combine l’apprentissage actif, les sessions de travail en groupe, les exercices à réaliser en équipes, les discussions et le travail individuel. Au final vous apprendrez en partageant avec les autres participants. *WHO* • Quiconque désirant mieux comprendre le concept de gestion LEAN en milieu de travail; • Les cadres de niveaux intermédiaires et les hauts dirigeants d’entreprise désirant implanter de nouvelles méthodes de réduction de gaspillages et optimiser l’utilisation de toutes leurs ressources; • Les gestionnaires et employés qui désirent faire avancer leur carrière grâce à de nouvelles compétences; • Les employeurs qui désirent offrir à leurs employés une excellente occasion d’apprentissage pour contribuer au succès de l’organisation. Puisque nous sommes flexibles, les ateliers peuvent être adaptés aux besoins des entreprises. Ils sont offerts à la date de votre choix, dans vos bureaux ou sur l’un de nos campus. *ADD* 1) Les frais d’inscription incluent le matériel de formation, le dîner et les rafraîchissements. 2) L’atelier pourrait être annulé si le nombre de participants est insuffisant. Auquel cas, un remboursement complet sera, bien entendu, effectué. *TR* Marc Cloutier, P. Eng Marc, c’est un passionné de performance et de qualité. Depuis 30 ans maintenant, il est très engagé dans les domaines de l’amélioration de processus et du contrôle de la qualité et il a collaboré notamment avec Bell, Pratt & Whitney Canada, Bombardier et SNC Tec. Depuis 2003, il agit à titre de consultant sénior avec la firme Makenaki Consultations.

Maximiser l’utilisation du Big Data

CEPS 1087F

Type

workshop

Durée

14h

*VID* *KEYB* Les experts qualifient de ‘’Ruée vers l’or du 21e siècle’’ le concept d’extraction et d’analyse de données. Le problème, c’est que toute course vers le succès comprend son lot d’embûches et de chaos. Durant cette formation de 2 jours, des experts du Big Data démontreront la raison d’être du Big data et vous montreront comment l’analyse de données peut métamorphoser votre manière de faire des affaires, en vous montrant notamment, comment maximiser l’utilisation du Big Data. Joignez-vous à nous pour cette formation qui plaira aux initiés autant qu’aux connaisseurs intermédiaires. *CNT* L’atelier de formation vous invite à : • Démystifier le concept de Big Data et tout ce qu’il comporte; • Apprendre les fondements de l’analyse prédictive en étudiant les données à notre disposition, des logiciels spécialisés et des modèles reflétant les meilleures pratiques de l’industrie; • Mieux comprendre le réel potentiel de l’analyse prédictive grâce à l’utilisation d’applications puissantes et concrètes; • Explorer l’application de l’analyse prédictive sur diverses industries et secteurs tels que la santé, la vente au détail, le marketing et les institutions financières; • Revoir en détails la modélisation de concepts, les différents types de données accessibles, les logiciels d’analyse, les pièges et écueils, la sécurité des données, la vie privée et la déontologie. *APP* Cette formation est basée sur une approche combinant l’apprentissage actif, de la théorie, des exemples concrets et pertinents, des exercices individuels et des discussions de groupe. Bref, vous apprendrez en partageant avec les autres participants. C’est d’ailleurs ces interactions qui vont enrichir votre expérience. *WHO* • Quiconque ayant un intérêt pour le Big Data et l’analyse prédictive. • Les étudiants qui planifient de poursuivre une carrière en science des données. • Les experts en marketing désirant mieux cibler leurs consommateurs cibles. • Les experts en connaissance de marches désirant pouvoir extraire plus de valeur des données à leur disposition. • Les professionnels du milieu de la santé voulant optimiser leur pratique. • Les chefs de la technologie qui se questionnent sur ce que les geeks font des données de leur organisation. • Les employeurs qui désirent offrir à leurs employés une excellente occasion d’apprentissage pour contribuer au succès de l’organisation Puisque nous sommes flexibles, les ateliers peuvent être adaptés aux besoins des entreprises. Ils sont offerts à la date de votre choix, dans vos bureaux ou sur un de nos campus. *ADD* 1) Les frais d’inscription incluent le matériel de formation, le dîner et les rafraîchissements. 2) L’atelier pourrait être annulé si le nombre de participants est insuffisant. Auquel cas, un remboursement complet sera, bien entendu, effectué. *TR* Francis Vekeman, B.A.; M.A., Econ Érick Moyneur, B.Sc., Math; M.A., Econ Éric Gravel, M.Sc., Finance; M.A., Econ Nicolas Corneau-Tremblay, M.A., Econ L’animation de cette formation de 2 jours se fera avec le soutien de 4 experts du milieu ayant une expérience académique solide combinée à de nombreuses années d’expérience terrain pertinente dans des domaines variés : économétrie, bio statistiques, épidémiologie, analyses coûts-bénéfices, études de marchés, détection de fraudes, analyses de parts de marché, gestion de risques financiers et plusieurs encore. Ils font des recherches exhaustives, consultent et enseignent à des gens de niveaux de connaissances variés du Big Data tout ce qu’ils savent de ce sujet fascinant.

L’Art de prendre les meilleures décisions

CEPS 1088F

Type

workshop

Durée

*VID* *KEYB* Vous êtes-vous déjà demandé : ‘’Mais qu’est-ce qui m’a pris?’’? Si la réponse est oui, nous pouvons vous aider à ce que cette situation ne se reproduise plus. Julie Desmeules, médecin et enseignante en médecine, propose une formation exceptionnelle qui traite du rôle primordial de la métacognition dans nos prises de décisions. Au cours de cette formation d’une journée, vous apprendrez à différencier les stratégies de raisonnement cognitif (que nous utilisons, la plupart du temps, de façon tout à fait inconsciente) au moment de prendre une décision. Vous serez ainsi en mesure de comprendre comment prioriser vos décisions et orchestrer vos stratégies de planification en conséquence. Vous serez exposés aux principaux facteurs qui expliquent les raisonnements erronés en milieu de travail et serez alors en mesure de les identifier, et de les éviter. Vous hésitez toujours à savoir si vous devriez vous inscrire à cette formation? Allez, ça c’est une décision facile! *CNT* L’atelier de formation vous permettra de: • Comprendre comment les raisonnements émergent dans le cerveau et identifier comment bien les diriger dans le cadre de votre travail quotidien; • Consolider vos apprentissages et nouveaux outils acquis pour minimiser les erreurs; • Reconnaître quand les décisions intuitives sont appropriées et quand une analyse plus approfondie et basée sur des faits est nécessaire; • Appliquer des stratégies pour identifier et corriger les situations caractérisées par des raisonnements erronés; • Développer un réflexe de stratégies au cours du processus de prise de décision. *APP* Cet atelier de formation est basé sur une approche pratique optimisée qui combine l’apprentissage actif, les sessions de travail en groupe, les exercices à réaliser en équipes, les discussions et le travail individuel. Au final vous apprendrez en partageant avec les autres participants. Une analyse de besoins personnalisée sera réalisée avant la tenue de la formation. *WHO* • Quiconque souhaitant comprendre comment se fait le processus de raisonnement. • Les gestionnaires, employés, entrepreneurs, étudiants et travailleurs autonomes désirant améliorer leur habileté à prendre les bonnes décisions. • Les employeurs qui désirent offrir à leurs employés une excellente occasion d’apprentissage pour contribuer au succès de l’organisation. Puisque nous sommes flexibles, les ateliers peuvent être adaptés aux besoins des entreprises. Ils sont offerts à la date de votre choix, dans vos bureaux ou sur un de nos campus. *ADD* 1) Les frais d’inscription incluent le matériel de formation, le dîner et les rafraîchissements. 2) L’atelier pourrait être annulé si le nombre de participants est insuffisant. Auquel cas, un remboursement complet sera, bien entendu, effectué. *TR* Docteur. Julie Desmeules, M.D. Julie Desmeules est médecin de famille et enseignante en médecine. Elle est directrice du programme pour les résidents universitaires dans une clinique d’enseignement de la médecine familiale. Enseigner aux étudiants résidents en général, leur montrer comment appliquer leurs connaissances dans le cadre de leur travail, comment intégrer le processus de raisonnement dans toutes les décisions qu’ils sont amenés à prendre constitue la base des 20 dernières années de sa carrière. Julie anime également de nombreux ateliers portant sur le raisonnement clinique auprès d’étudiants en médecine et participe au développement professionnel des membres de la faculté de médecine. En tant que consultante, elle s’implique activement dans le développement professionnel des acteurs locaux, provinciaux et nationaux du domaine de la santé et elle est très heureuse de mettre ses connaissances au profit de la formation continue de l’Université Concordia.

Building Better Brand Experiences to Increase Customer Loyalty

CEPS 1089E

Type

workshop

Duration

*VID* *KEYB* Brands aren't just logos, or colours, or taglines, or expensive ads. They're much more than that. You could say a brand is the sum of everything a person thinks and feels when they hear a brand name. And those thoughts and feelings are generated by the way we experience a brand. Successful brands deliver consistently positive, engaging and unforgettable customer experiences at every brand touch point. And that's what industry pro Nancy Lahaie will be teaching you in this fascinating one-day workshop. Whether you work for a brand or you simply want to better brand yourself, this is the place to start! *CNT* This workshop will empower you to: • Gain greater understanding of the touch points in the customer-activity cycle; • Understand the interactions between the touch points and your clientele. • Identify strategies to improve the brand experience for a given clientele; • Take concrete steps to improve the overall brand experience at any touch point. *APP* This workshop is based on an optimized practical approach that mixes active learning, demonstrations, sub-group discussions and individual exercises. In short, you’ll learn by doing and sharing. *WHO* • Anyone who wants to better understand the concept of brand experience. • Marketers, PR professionals, entrepreneurs, business-owners and others who want to enhance brand experience for their customers. • Employees and managers who want to broaden their career horizons. • Employers who want to give their employees a great learning opportunity that will contribute to the success of their organization. We're flexible. That means workshops can be customized for corporate groups and offered on the date of your choosing, in your office or in one of our campus locations. *ADD* 1) Registration fee includes course materials, lunch and refreshments. 2) In the event we don’t have enough participants, the workshop will be cancelled and you will, of course, be reimbursed in full. *TR* Nancy Lahaie, B.Sc., McGill Nancy is a seasoned pro with more than 20 years of marketing experience in creating and growing powerful brands with innovative strategies. She is recognized for her ability to build, mobilize and engage multi-disciplinary teams around a project, a vision and company objectives. Over the years, she has worked with both in B2B and B2C markets, in large multi-national organizations as well as small & medium enterprises (SMEs). She's an experienced consultant who has helped companies maximize their commercial potential and she can help you elevate your brand experience.

Concordia University

Concordia Continuing Education (CCE)

Concordia Continuing Education (CCE)

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