Refund of fees

The University reserves the right to modify the published scale of tuition and other student fees without prior notice, at any time before the beginning of an academic term. This document contains the most current information on the University's Financial Regulations and Fees and is the authoritative document regarding the University's financial regulations as well as the billing of tuition and compulsory fees.

E. Refund of fees (financial credit on account or refund)

1. Overview

No refund will be granted for any course(s) for which the student has or will receive a grade, including grade notations, e.g. discontinued (DISC). Once a student has registered for a course(s), he/she is responsible for the payment of all resulting fees.

2. Withdrawal from a course(s)

A full refund of fees paid, or a financial credit on account, will be granted to students who officially withdraw from their course(s) before the DNE withdrawal deadline.

Students who withdraw from a course after the DNE withdrawal deadline will not receive a refund of fees paid, or a financial credit on account. Students should refer to the Undergraduate Calendar, the Undergraduate Class Schedule or the student portal (MyConcordia Menu » Student Administrative Affairs » UG Course Drop/Withdrawal or UG Withdrawals from the University) for further information about official withdrawal procedures.

Not attending classes, not paying tuition, or simply informing the instructor of one's intent to withdraw does not constitute official withdrawal from the course or program of study, nor does it entitle the student to a refund of fees paid, or a financial credit on account.

In the event that a student has not yet made payment and withdraws after the DNE deadline, the student will be held financially responsible for the payment of the resulting fees. Tuition and all compulsory fees charged for previous academic terms are non-refundable.

NOTE:
When dropping courses on the student portal (Web Registration) students must make sure to confirm the transaction and/or verify their online registration or student record to make sure that the course was indeed dropped.

3. Withdrawal deadlines

* or financial credit on account

4. Withdrawal from the co-op program

Students who withdraw from the co-op program on or before the published DNE withdrawal deadline (see 3. Withdrawal deadlines, above) will receive a refund or financial credit on their student account for the co-op fee if it has already been paid.

Students who withdraw from the co-op program after the published DNE withdrawal deadline will not receive a refund or financial credit for the co-op fee.

5. Requesting a refund

Students may leave a credit on their student account and it will automatically be applied to fees owing in the next semester(s). All refunds under $10 will only be refunded by Interac (debit card) at the Birks Student Service Centre, S-LB-185.

All refunds of $75 and more will only be refunded by cheque. All requests for a cheque refund must be submitted online through the student portal at www.MyConcordia.ca, Student Accounts Services, Refund Request. Cheque refunds are automatically made payable to the student unless the student asks that a cheque refund be made payable to a third party, e.g. a parent, spouse, etc.  In that case, the student must provide the name and mailing address of the third party payee.

When the refund pertains to the current academic term, the refund will only be processed after the covering deadline for withdrawal with full refund (DNE deadline).  Verification of the student's account may take some time, especially during peak refund request periods.  A cheque refund is normally mailed within 10 business days of the deadline for withdrawal with full refund (DNE) deadline and the student's online request.

When students request a refund for credit balances created by scholarship, bursary, loan and other student award disbursements, all efforts to expedite the refund as quickly as possible will be made.  In these cases only, the student may request a refund by Interac (debit card) for a maximum of $1,000 at the Birks Student Services Centre and submit an online request asking that the remaining credit balance be reimbursed by cheque refund.  Or, the student may submit an online request for the full refund.

International students requiring a refund by wire transfer must complete a Wire Transfer Refund Request form through the student portal at www.MyConcordia.ca, Student Accounts Services, Wire Transfer Refund Request. A wire transfer refund is normally processed within 10 business days of the deadline for withdrawal with full refund (DNE) deadline and the student's online request. The student will assume the cost of the wire transfer.  The cost of the wire transfer will be deducted from the amount of the refund transferred by wire. Please note that requests for wire transfers to a Canadian or U.S. bank will not be processed. Canadian and U.S. students must submit a cheque Refund Request as noted above.

6. Requests for retroactive withdrawal with refund

Student Request Committees consider requests from students for exceptions to the rules governing the retroactive or late withdrawal (DNE) from a course(s). In exceptional cases, students may apply for a full or partial refund of tuition fees for a discontinued (DISC) course.

Information and online application forms are available on the student portal (MyConcordia Menu » Student Administrative Affairs » UG Student Requests).

Students should read the information and application request forms carefully before making a submission. Requests that do not meet the criteria of the SRC and requests submitted without the correct supporting will automatically be denied.