Frequently asked questions

Full-time students
Tuition and other fees will be charged at a maximum rate of 11.25 credits per term until all nominal credits in a student's program have been billed.

Part-time students
Tuition and other fees will be charged at a maximum rate of 7.5 credits per term until all nominal credits in a student's program have been billed.

The Quebec Ministry of Education, Leisure and Sports sets the base tuition fee rate as well as the rates of premiums, or forfaitaires, charged to non-Quebec residents and International students. Additional information is available on the Ministere de l'Education, Loisirs et Sports website.

Yes.

The first 3 registered course credits taken in addition to the nominal credits of your program will not be charged any fees.

However, all additional registered course credits (above these 3 free credits) will be charged tuition & compulsory fees on a "per credit" basis in addition to any other fees you may be charged for your program. Registered course credits include but are not limited to discontinued (DISC) and failed courses.

Yes.

Courses not taken for academic credit are registered under a student's Master's or PhD program and an Audit grade is recorded to the student’s record.

Audited courses will be charged tuition & other fees on a "per credit" rate based on the number of credits normally attached to the audited course. The tuition & other fees for an audited course will be charged in addition to, and concurrently with, the Tuition and other fees charged on the nominal credits in your program, Continuation and other fees, or a Time Limited Extension fee.

Go to your student portal under the MyConcordia Menu choose "Financial » Student’s Account". Your student account will indicate the amount due each term and the deadline date by which your payment must appear on your student account.

Your student account is broken down into 4 major sections:

• Registration
  • courses registered
• Tuition & Other Fees
  Fees generated by registration in a course(s) or program of study
  • fees are broken down by session, e.g. summer, fall and winter
  • fees for two term fall/winter (/3) courses are divided in two (2) and appear in both the fall and winter sessions
• Other Account Transactions
  Charges not generated by registration in a course(s) or program of study
  • includes transactions such as payments, refunds, locker fees, interest, etc.
• Amount/Balances Due
  Summary of the current balance, and summer, fall and winter fees due
  • provides due date for each amount
  • when an amount is due today, the outstanding balance is past due

The Quebec government has increased the Quebec base tuition fees by $254 per year (for 30 credits), non-Quebec resident forfaitaires by approximately 1.1% and the International student forfaitaires have increased by 0.605%. These fee increases become effective with 2012/2 fall term registrations.

The Quebec government sets the rules for determining a student’s Quebec residency status.

According to these rules, students who are Canadian citizens, Canadian First Nations members or permanent Residents of Canada who live in Quebec are considered to be non-Quebec residents until they prove their Quebec residency status. Go to the Quebec Residency website for further information.

If you were born in Quebec, simply submit a clear copy of your Quebec Birth Certificate to the Birks Student Service Centre, S-LB-185.

If your application to pay Quebec Resident fees has not been approved by the government on or before the University's fee payment deadline, then you must pay the fees indicated on your portal Student's Account. If your application is approved after the deadline, your student account will be credited the difference.

Yes.

The Ministry of Education requires that all Quebec universities insure their international students. A certain category of students may be eligible for an exemption from the Concordia Health Insurance Plan for international students, for example students possessing a Quebec Medicare card. For full details on exemptions, procedures and deadlines, please visit http://supportservices.concordia.ca/iso/healthinsurance/exemptions/

Yes, and yes.

Graduate students registered in a fall and/or winter term and who are Canadian citizens or have permanent Resident of Canada status, are automatically enrolled in the Student Health and Dental Plan. Canadian First Nations members and International students are not automatically enrolled in the plans but may "opt-into" the plan (See FAQ #11 Can I enrol in the Student Health and Dental Care Plan if I am an International student or a member of Canadian First Nations?).

This is a student plan that is administered by the Graduate Student Association (GSA) through their insurance broker, ASEQ at www.ihaveaplan.ca The University is required to bill and collect the covering premiums but is not responsible for the administration of the plan or the insurance coverage provided.

Students may opt-out of the plan. Go to Concordia student health and dental care plan website for details and deadlines.

Yes.

International students and Canadian First Nations members may purchase Student Health and Dental Care Plan coverage directly from the GSA's insurance broker, ASEQ at www.ihaveaplan.ca.

Payments must appear on your student account no later than the following payment deadline dates:

Summer term fees	May 31st
Fall term fees	September 30th
Winter term fees	January 31st

Late payment and interest fees are charged on all late payments, i.e. payments posted your student account on or after the following dates:

Summer term fees	June 1st
Fall term fees	October 1st
Winter term fees	February 1st

Note 1:
No printed invoices or statements of account will be issued by the University. If someone other than you will be paying your fees, e.g. a parent or spouse, please make sure that they are fully aware of the payment deadlines and methods by which payment can be made.

Note 2:
Payments made through your online banking service take approximately 3 to 5 business days to appear on your student account. Please keep this mind when meeting the above deadlines

The University does not accept cash or credit cards for the payment of student tuition and other fees. Visit the "How fees are billed" webpage for a complete list of payment methods.

Yes.

The policy outlined in "How fees are billed" (section C . Financial Regulations, #2 Payment of fees) clearly defines the terms "payment" and "paid" as: all monies due to the University must be paid and the payment must appear on the student’s account by the published payment deadline date.

That is, your payment must appear on your student account no later than the published payment deadline date. If your payment is made at your bank teller or through your online banking service on the actual payment deadline date or even one day before the payment deadline date, your payment will not appear on your student account until after the deadline, and you will be charged the late payment and interest fees.

You will be charged a Late Payment fee and monthly interest.

Visit the "How are fees billed" webpage for information regarding the consequences of late payment of fees.

Among the measures that were introduced in September 2010 to help students who could not immediately transition to the new payment schedule was a collection holiday.

• No interest or late payment fees were to be charged if fees for the 2010/2 fall, 2010/4 winter or 2011/1 summer terms are not paid by the published payment deadline dates.
• The published payment deadline date for 2011/1 summer term fees will still appear on your student account. The deadlines are:

2011/1 summer term fees

May 31, 2011

The University regulation regarding the release of transcripts, degrees, diplomas and certificates when a student has an outstanding, overdue balance on their student account is one of the few rules that are not waived, under any circumstances.

The University made a commitment to its Master’s and PhD program students that, during the first year of the new billing structure the students would not be unduly penalized if they could not pay their 2010/2 fall, 2010/4 winter and 2011/1 summer term fees in full by the published deadlines.

Late payment and interest fees will not be charged on outstanding 2010/2, 2010/4 and 2011/1 balances from September 2010 to August 2011 inclusive.

The regulation regarding the release of transcripts, degrees, diplomas and certificates has been relaxed in cases where the release of the transcript was necessary for the student to continue in or complete their studies and/or research at Concordia University, i.e. in the 4 specific cases listed below.

Transcripts for students with outstanding 2010/2, 2010/4 and 2011/1 fees will be released under the following circumstances only:

• to internal and external funding agencies when the funding will be applied to the student's ConU program or research;
• to Federal and Provincial immigration agencies;
• to extend or renew the student's study visa so that the student can remain in their ConU programs; and,
• for applications to a ConU program.

Students registering or making changes to their 2011/1 summer registrations will be permitted to do so.

Students who do not pay their 2010/2 fall, 2010/4 winter and/or 2011/1 summer fees will not be permitted to register for the 2011/2 fall term.

Once all the outstanding fees are paid, the Accounts Restriction will automatically be lifted and students will be permitted to early register.

Beginning mid-August 2011, the Student Accounts Office will negotiate payment arrangements for the 2011/2012 fall/winter registrations. Students will be required to pay a minimum of

• 75% of the outstanding balance from their most recent term of registration, and
• 100% of older balances when making payment arrangements.

If you have an Accounts Restriction because you have an outstanding balance and you wish to continuing registering in courses for the current or future academic terms you may be eligible to negotiate payment arrangements with the Student Accounts Office.

Students may negotiate payment arrangements approximately 2 weeks before the start of each semester. For more information, visit the "How are fees billed" webpage.

Canadian students with an accounts restriction may be eligible for a Tuition and Other Fees Deferral Contract. Visit the "How are fees billed" webpage or the Financial Aid and Awards website for more information

Students whose fees are paid directly to the University by a "Sponsor" must submit proof of sponsorship to the Student Accounts Office. Please visit the "How are fees billed" webpage for more information.

As a staff member, you, your spouse and your dependents may be eligible to receive a Staff Tuition Waiver. If eligible, the staff tuition waiver will cover the base tuition fees charged on credit courses. The remaining fees must be paid by the student. In addition, the waiver is a taxable benefit for the student and a T4A will be issued by the University at the end of the taxation year.

Visit the Human Resources webpage for more information and to access the Tuition Waiver forms.

Yes, and no.

Master’s and PhD students do not receive a refund or financial credit on account when they withdraw from a course(s) before the published DNE (Did Not Enter) or DISC (Discontinued) withdrawal deadlines.

However, if you withdraw from your graduate program before the published DNE (Did Not Enter) withdrawal deadline, you will receive a refund or financial credit on account.

DNE (Did not enter) withdrawal deadline

If you drop a course before the DNE deadline, you will see a "DNE" course notation on your student record. At the end of the academic year, this course notation will be removed from your record and will not appear on your official transcript.

DISC (Discontinued) withdrawal deadline

If you drop a course after the DNE deadline and before the DISC deadline, you will see a DISC grade notation on your student record. You will be held financially responsible and must pay for all the fees for the discontinued course, even if you never attended a single class.

The DISC’d course is counted as "registered course credits" and may cause you to be charged additional tuition & other compulsory fees in addition to the fees charged for the nominal credits in your program.

The DISC notation will remain on your student record and official transcript.

The DNE and DISC deadlines are published in the Undergraduate Class Schedule

Courses must be dropped online via your student portal and the Web Registration system. If there is a credit balance on your student account, you can obtain a refund at the Birks Student Service Center in S-LB-185.

No.

All monies owing to the University must be paid in full in order for a student to attend their graduation ceremonies and receive their degree.