CLERK, GENERAL ACCOUNTS/COLLECTIONS (P4795A)

STUDENT ACCOUNTS & UNIVERSITY CASHIER’S OFFICE

Scope

Reporting to the Supervisor, the incumbent completes general accounting and collection functions for the unit.

Primary responsibilities

• Reconcile the daily online (SIMS) Moneris merchant accounts, external payment processing and other electronic payment processing batches with the corresponding SIMS Shift Transaction Registers.
• Collect and manage returned items (e.g. returned cheques, credit card payment Chargebacks) and make recommendations to cancel current and/or future registrations or to place the returned item account with an external recovery agency.
• Receive, review, and analyze account information before issuing Letters of Financial Standing and other receipts requested by students.
• Process Health Insurance (International Students) and student Health & Dental Plan premium adjustments. Review and distribute monthly billing reports.
• Administer the Residence Life fees billing process within SIMS: set-up the billing process, identify and correct errors or problems that may have occurred during the system billing process, and post billing adjustments.
• Verify proof of sponsorship and special billing documents; and code sponsorship status. Convert and scan documents for upload to SIMS Documentum.
• Provide front-line service to students by advising and directing them to the appropriate service department; provide information and services related to students’ accounts by answering account inquiries; research and verify account and banking transactions and student account balances; establish (negotiate) acceptable payment agreements (within published deadlines) with students who have medium to large delinquent accounts; prepare and sign the legal Special Payment Agreement contract.
• Provide front-line University Cashier service to the community by disbursing Financial Aid emergency advances, reimburse petty cash expenses, and replenish petty cash floats, etc.

Requirements

• Attestation of College Studies (ACS) in Accounting, Commerce or in a related field pertinent to the primary responsibilities, and two to four years of relevant work experience in processing financial transactions, with at least one year of experience performing accounting functions. Experience working with the public highly desirable.
• Good knowledge of spoken English and French (Level 4) in order to give detailed information and explanations. Good knowledge of written English (Level 4) in order to write correspondence or other texts in which detailed facts and reasons must be presented. Knowledge of written French (Level 3) in order to write routine reports.
• Knowledge (Basic level) of Word (to write letters, format reports and input tables into documents) and good knowledge (Intermediate level) of Excel (to do mathematical and financial calculations).
• Knowledge of on-line and web-based systems such as Student Information System, Student Information Management System, Financial Information System (Banner) is essential.
• Strong numerical and analytical skills; accuracy and attention to detail.
• Excellent interpersonal, communication and problem-solving skills; customer-service orientation.

Salary

$20.58 - $24.48 per hour (Pay Equity adjusted salary rate)

Union/Association

CUSSU

Interested applicants must submit a curriculum vitae with a covering letter by February 21, 2013, to:

Josy Cirella
Concordia University
Department of Human Resources
S-FB 1130
1455, boul. de Maisonneuve O.
Montréal (Québec) H3G 1M8

Fax: (514) 848-2844

Email:
External Candidates - hr-employment@concordia.ca
Internal Candidates - eed-employment@concordia.ca
(please enter your Employee ID number in the subject line)

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Concordia University is committed to Employment Equity and encourages applications from women, Aboriginal Peoples, visible minorities, ethnic minorities, and persons with disabilities.

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