SERVICE ASSISTANT (P4928)

FACILITIES MANAGEMENT

Scope

Reporting to the Director, Administrative Services, the incumbent provides front-line customer service to internal and external clientele, and performs various clerical functions in support of the unit.

Primary responsibilities

• Welcome and direct visitors accordingly when they enter the office; respond to general office inquiries (i.e.: conference room reservation, office supplies, mail, courier, receive contract bids, copiers, printers, etc..).
• Responsible for key control function by receiving key request, distributing keys and managing records.
• Provide general office and clerical support, which include, sorting, logging and distributing all incoming and outgoing mail.
• Maintain stationary and office supplies for the department and ensure that office equipment is properly maintained
• Compose, edit and type letters, memos, emails and reports in English and French
• Perform other duties in support of the operation of the unit; assist in organizing and communicating departmental activities (i.e.: meetings, events, announcements).

Requirements

• Attestation of Collegial Studies (ACS) in a field related to the primary responsibilities and two to four years of related work experience.
• Good spoken and written English and French (Level 4) in order to communicate effectively with the internal and external clientele.
• Knowledge (Basic level) of Word and Excel (to respond to routine correspondence and to enter data into a spreadsheet).
• Working knowledge of PowerPoint and a maintenance management information system (i.e.: Maximo) are assets.
• Excellent communication and interpersonal skills.
• Service-oriented with outstanding customer services.
• Organized work habits and self-motivated.
• Ability to work well under pressure within in a fast pace environment and prioritize request and tasks.

Salary

$18.01 - $21.42 per hour (Pay Equity adjusted pay rate)

Union/Association

CUSSU

Interested applicants must submit a curriculum vitae with a covering letter by December 10, 2012, to:

Josy Cirella
Concordia University
Department of Human Resources
S-FB 1130
1455, boul. de Maisonneuve O.
Montréal (Québec) H3G 1M8

Fax: (514) 848-2844

Email:
External Candidates - hr-employment@concordia.ca
Internal Candidates - eed-employment@concordia.ca
(please enter your Employee ID number in the subject line)

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Concordia University is committed to Employment Equity and encourages applications from women, Aboriginal Peoples, visible minorities, ethnic minorities, and persons with disabilities.

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