RECEPTIONIST/SECRETARY (P2620B)

PSYCHOLOGY

Note

This represents a temporary replacement effective until October 31, 2014

Scope

Reporting to the Department Administrator, the incumbent provides front-line receptionist functions, responding to routine telephone and in-person enquiries, and directing callers and visitors to the appropriate individual or office.

Primary responsibilities

• Perform secretarial duties for part-time and full-time faculty.
• Order textbooks, format exams and course outlines.
• Make appointments for students with Undergraduate Program Academic Advisors.
• Create and maintain student files.
• Assist the Undergraduate Program Assistant with day-to-day administration of the program.
• Replace the Undergraduate Program Assistant during her absence.
• Sort and distribute mail for graduate students, staff, part-time, and full-time faculty.
• Maintain up-to-date lists for the Department.
• Maintain coffee machine, order supplies, place service calls, provide bookkeeping services and make deposits.
• Maintain inventory of office and printing supplies; place service calls for office equipment as required.
• Assist the Departmental Administrator

Requirements

• Attestation of College Studies (ACS) in a field pertinent to the primary responsibilities and two to four years of relevant work experience.
• Good spoken English (Level 4) and basic spoken French (Level 3) in order to give information, explanations or instructions, and to handle telephone and in-person requests for routine information. Basic written English (Level 3) in order to write routine correspondence.
• Experience with the Student Information Management System (SIMS) and Concordia University Portal Services an asset.
• Familiarity with undergraduate policies and procedures an asset.
• Basic knowledge of Word (to create and format documents) and of Excel (to create and update spreadsheets).
• Excellent interpersonal, organizational, and communication skills
• Strong ability to multitask.
• Strong customer focus.

Salary

$20.53 – $24.48 per hour (pay equity adjusted salary rate)

Union/Association

CUSSU

Interested applicants must submit a curriculum vitae with a covering letter by December 20, 2012, to:

Maude Bellenguez-Lavin
Concordia University
Department of Human Resources
S-FB 1130
1455, boul. de Maisonneuve O.
Montréal (Québec) H3G 1M8

Fax: (514) 848-2844

Email:
External Candidates - hr-employment@concordia.ca
Internal Candidates - eed-employment@concordia.ca
(please enter your Employee ID number in the subject line)

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Concordia University is committed to Employment Equity and encourages applications from women, Aboriginal Peoples, visible minorities, ethnic minorities, and persons with disabilities.

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