UNDERGRADUATE PROGRAM ASSISTANT (P2909)

SOCIOLOGY AND ANTHROPOLOGY

Note

This is a temporary leave replacement position effective From January 7, 2013 until January 10, 2014.

Scope

Reporting to the Departmental Administrator, the incumbent provides undergraduate program information and clarification of procedures and policies to undergraduate students, potential students, faculty, and others regarding academic and administrative matters for the Department of Sociology and Anthropology.

Primary responsibilities

• Provide information for in-person, telephone, and e-mail enquiries regarding undergraduate programs in Sociology and Anthropology, course content, University and departmental policies, and procedures and requirements.
• Draft letters and other documents for the Undergraduate Programs Director.
• Maintain files on undergraduate students, bringing to the attention of the Undergraduate Programs Director any information of circumstances or events that could have an impact, positive or negative, on the student’s academic performance.
• Prepare supporting documentation for the Undergraduate Programs Committee, including preparation and distribution of agendas, scheduling of meetings, recording and distribution of minutes.
• Organize orientation sessions for new students and, based on ongoing dialogue with new students, identify students’ key sources of concern and develop and recommend mechanisms or innovations to address those concerns.
• Develop, in writing, procedures for providing information to new students. Create a database to track enquiries, including routine and non-routine ones, and actions taken to address issues; provide monthly statistical report summarizing findings and identifying trends.
• Maintain undergraduate program content and advising sections of the Department web site when required.
• Compile and analyze statistics on admissions, registrations, and retention; identify trends.
• Prepare documentation for curriculum proposals (forms, course descriptions, tables, rationale for changes, etc.) and for program appraisals.
• Liaise with the Examinations Office and coordinate the submissions and preparation of midterm and final exams. Liaise between the academic advisors and Undergraduate Programs Director to prepare advisors’ schedules for student meetings. Liaise with representatives in Student Academic Services and the Office of the Registrar on various aspects of student advising and recruitment.
• Provide clerical and secretarial support for the main office by replacing the departmental secretary during absences, and providing assistance to the Assistant to the Chair and Departmental Administrator during peak periods and absences.
• Input and retrieve data from the Faculty Course Management System (FCMS). Retrieve information from the Student Information Management System (SIMS).

Requirements

• Attestation of College Studies (ACS) in a field related to the primary responsibilities and two to four years of relevant work experience. Prior experience working in a university setting is an asset.
• Good spoken and written English (Level 4) in order to read fluently, express opinions in a sensitive manner and formulate persuasive arguments; basic spoken French (Level 3) in order to respond to program-related in-person and telephone inquiries.
• Good knowledge (Intermediate Level) of Word (to do mail merges), Excel (to derive statistical information from data), Access (to create a database, tables, and analyze data); experience using e-mail and conducting Internet searches.
• Proven experience applying statistical methodology.
• Highly developed interpersonal and communication skills, with ability to work independently and as part of a team.
• Knowledge of Concordia University’s academic policies and procedures is an asset.
• Knowledge of departmental policies and procedures is an asset.
• Excellent organizational skills, with the ability to prioritize tasks and work in a complex and fast-paced environment with minimal supervision.
• Strong interest in working directly with students and helping them resolve program-related issues.
• Availability to work flexible hours.

Salary

$22.98 - $27.66 per hour (pay-equity adjusted salary scale)

Union/Association

CUSSU

Interested applicants must submit a curriculum vitae with a covering letter by November 26, 2012, to:

Maude Bellenguez-Lavin
Concordia University
Department of Human Resources
S-FB 1130
1455, boul. de Maisonneuve O.
Montréal (Québec) H3G 1M8

Fax: (514) 848-2844

Email:
External Candidates - hr-employment@concordia.ca
Internal Candidates - eed-employment@concordia.ca
(please enter your Employee ID number in the subject line)

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Concordia University is committed to Employment Equity and encourages applications from women, Aboriginal Peoples, visible minorities, ethnic minorities, and persons with disabilities.

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